Smithwood Floors

Floor Laying & Refinishing
5090 Dundas St. W Toronto ON M9A 1C2
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Reviews for Smithwood Floors

Average customer rating:
9.9 10 (27 reviews)

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Maja from Toronto
Maja from Toronto
4 reviews Toronto, ON
10/10

Floor refinishing

Exceptional service and expertise!! have lived in this house for 18 years and the hardwood floors badly needed work. I interviewed half a dozen contractors across the city and got such a range of suggestions that I was totally confused. Bill was the only one who seemed really knowledgeable about the business and was honest about expectations and pricing. With dozens of contractors passing through over the years, Smithwood has been the only one who under promised and overdelivered! It looks like I have a new floor - totally exceeded my expectations!

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Melissa B in Toronto
Melissa B in Toronto
6 reviews Toronto, ON

First Review

8/10

Hardwood floor refinishing

Bill and his contractors did a great job refinishing our oak hardwood floors with a new fresh stain colour and top coat.
We've been getting lots of compliments from family and friends!

We were on a very tight deadline with a baby on the way and Bill stepped up to complete a quote and site visit within 24 hours and the job was done a week later- which was much appreciated!

My only comment would be that there was some discoloration that showed through upon completion of the job due to the way the floors were previously treated/sealed. As I'm not an expert on these things I wasn't sure the cause and had to point it out to Bill to get an answer about the cause of the discolouration. Ideally his communication would have been a bit better by addressing this issue with me before I had to bring it up with him. If I was more particular about getting an even finish throughout this would have been a bigger issue but luckily for him the classic grey stain that we chose doesn't need a consistent finish to look good.

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Albert from Toronto
Albert from Toronto
2 reviews Toronto, ON
10/10

Entire house hardwood floor replacement

We bought an old semi-detached house near High Park. It had wall-to-wall carpet, probably installed in the 80s. We had the carpet ripped up and discovered the original hardwood - face-nailed 3/8" rift and quarter-sawn oak. Unfortunately it was in rough shape - the previous owners had put screws through it trying to get the squeaks out. We brought Bill from Smithwood Floors in for a consultation. Even speaking to him on the phone he already had an idea of what was in the house based on the description and the location - his family has been in this business for a long time. He came to see the floors in person and advised they were too worn down to be refinished well, but the stairs could be sanded and refinished, which was consistent with what others had told us. He gave us an estimate for replacing the floor and it was not cheap! However, he gave us a sensible recommendation for period-correct replacement floor that fit the house's style, with slightly wider planks to modernize the floor without looking out of place. He showed us some samples and it did indeed look much better than the pre-finished floors available at the big box stores.

Bill also gave us advice about how to cut costs by removing the existing floor, screwing down the subfloor, and installing the quarter-round ourselves (or hiring someone else to do it), and let his people do what they specialize in. He was happy to do the other work - but he would have to charge more for it than others might. I thought this was professional and gave us options to save some money without compromising on the quality of the finished work. In terms of payment - we paid for the wood after it was delivered to our home, and payment for the work was delivered after the work was done to our satisfaction.

The finished result was beautiful site-finished, custom-stained rift and quarter-sawn 3/4" Northern oak in long planks, with 3 coats of polyurethane. It was done in about 1 1/2 weeks. It cost more than going to Home Depot but we think it was worth it.

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Lisa H. from Toronto
Lisa H. from Toronto
1 review Toronto, ON
10/10

Refinishing Oak Floors

Smithwood Floors did an excellent job refinishing the 100 year old oak floors in our house. They arrived early to every meeting, finished the work on time, were very helpful with any questions I had, and the result of their work is beautiful. The whole house has a new glow because of the newly refinished floors. We are very happy that we found Smithwood Floors.

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Dayna from Toronto
Dayna from Toronto
1 review Etobicoke, ON
10/10

new wood floors installed and finished onsite

We had all of the wood flooring on our main floor in our circa 1940's tudor torn out and replaced and finished on site by Smithwood Floors. I had no clue what to pick, what direction the wood should run etc. Bill helped me pick the best wood and style for my home as well as took care to deal with all the details necessary to make it look flowing and seamless but authentic. The floors are absolutely perfect. The job was completed quickly, in a very detailed and professional manner. I couldn't be happier. Very high quality work and results.

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Dave Hanson from Etobicoke
Dave Hanson from Etobicoke
1 review Etobicoke, ON
10/10

Hardwood floor refinishing

...a quick word & recommendation about the folks and work done by Smithwood Floors. We are extremely pleased with the service, results and price from Bill & his team at Smithwood, of our recently (Nov/13) refinished wood flooring which was in pretty bad shape. Wished we'd done it YEARS ago & would not hesitate to recommend Smithwood Floors to anyone contemplating doing the same. Dave H.

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N from Etobicoke
N from Etobicoke
3 reviews Etobicoke, ON
10/10

Refinish bedroom floors

We would highly recommend Smithwood Flooring for their excellent workmanship, and personal attention to detail and follow up. Bill was great to work with and his team was extremely efficient.

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Andrew from Toronto
Andrew from Toronto
3 reviews Toronto, ON
10/10

New hardwood floors for main floor of house

We were very pleased with the service and product we received from Smithwood. They were very responsive and punctual. They showed a genuine concern with the quality of work, which was refreshing after some of our previous experiences where people seemed more concerned with getting in and out and on to the next job. Would highly recommend them to someone looking to put new hardwood floors in their home.

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David from Etobicoke
David from Etobicoke
2 reviews Etobicoke, ON
10/10

Sanding and Hardwood Install

Textbook example of how you want a renovation project to go. Smithwood brought good product, good advice and good people at fair price. No attempt to sell the most expensive product. It was a pleasant experience from start to end. Bill especially helpful.

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Allan in Etobicoke
Allan in Etobicoke
2 reviews ETOBICOKE, ON
10/10

Matching and refinishing herringbone floor

We had custom (non-standard size) herringbone oak floors with a peachy-pink stain from the ‘80s in our living room that we wanted to update to a dark finish. It was a complicated project however, because we also had a sunken living room area that we had raised the floor to the same level of the rest of the room and needed to extend the custom herringbone oak flooring over that area so that it would match. Smithwood floors did an outstanding job! They put new custom oak herringbone flooring over the raised area and matched it seamlessly to the older flooring and applied a beautiful walnut brown stain. We can not even remember where the old sunken area is as it is perfectly matched. The owner of Smithwood (Bill) went above and beyond to help us find the exact stain for our custom design room. He came to our home several times and mixed multiple stain options and applied a wide variety of sample stain until we found the perfect stain for our room. He and his team were very professional, extremely talented, very easy to reach and went over and above to ensure we were happy with the end result (Bill is a second generation hard-wood flooring expert and meets with the clients himself and is very involved with the project). He provided professional and creative advice that was very useful. He was able to book us in within a reasonable amount of time and worked around our vacation schedule in order to do the job for us when we were away. His team was very meticulous with the work they did, paid close attention to detail, were extremely tidy and clean, and got the work done on time. It was a wonderful surprise to come home from our vacation to stunningly beautiful floors! Their rate was very reasonable. We feel so fortunate to have had one of the most reputable companies do our floors and are so happy with the outcome, we get compliments on the floor all the time. We would most definitely hire them again for future renovation flooring projects.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Smithwood Floors

Floor Laying & Refinishing

The Decor Choice for Custom Design & Finish. Smithwood Floors provides complete customized services for all types of Hardwood Floors, since 1967. Installation - Restoration - Sanding, Staining, Repair, Refinishing.

CATEGORIES
Floor Laying & Refinishing
PRODUCTS
Solid Hardwoods, Pre-Finished, Engineered and Laminates
SERVICES
Installation - Restoration - Sanding, Staining, Repair, Refinishing.
STYLES
Strips, Planks, Parquet, Herringbone, In-Lays
SPECIALITIES
Floor Laying & Refinishing
WEBSITE
http://www.smithwoodfloors.ca
YEAR ESTABLISHED
1967
MEMBERSHIPS
NWFW - National Wood Flooring Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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