Canadian Property Stars

Lawn Maintenance
Ottawa ON K2M 1A8
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HomeStars  >  Lawn Maintenance in Ottawa  >  Canadian Property Stars   >  Be Warned! They do not pick up the bags! Now I need to pay someone else for disposal?
Andy in Vancouver
Andy in Vancouver
4 reviews Vancouver, BC
0/10

Be Warned! They do not pick up the bags! Now I need to pay someone else for disposal?

I got a knock on the door last week and a Canadian Property Stars crew was doing some work down the block and asked if they could do work for me while they were in the neighbourhood - they had a lawn aerator and a power rake. I agreed to let them do my lawn and when they were finished there were three large brown yard waste bags on my front curb filled from the power raking. (The pictures show two bags but there was a third one on the other side of the walkway leading to the street.). I thought they put them on the front curb because they were going to come by to pick them up later. Several days later the bags were still there. I called their number, (I am in Vancouver) and I spoke to someone in Ottawa. They said that they do not pick up the bags. What am I supposed to do with these bags now. If this was the case it would have been better for them to put the stuff into my green bin and saved themselves three brown paper bags. I am glad that it did not rain and get the bags all soggy since now I need to take care of them - DISAPPOINTED that they did not finish the job

Approximate cost of services:
$150.00
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Company Response

So sorry for the inconvenience with regards to the bags. We cannot remove them due to our setup and volume and for this reason we ensure we are very clear about this on all of our service visits. If it's only 3 bags I recommend dumping them into your city bins and the city will take it away. Again apologies for any inconvenience this has caused.