Canadian Property Stars

I was called about possible using this company for lawn aeration and I inquired about other packages. The gentleman told me about a lawn rejuvenation package that would cost $250. I agreed. He said that they would come in early march. No one came. So I called In mid April and they told me that they started late and they would be coming in the next two weeks. I told her I saw some of the trucks in my area last weekend and asked why they didn't come to my place. She couldn't answer. All she said was that they would come in the next week. It's been over two weeks, I've called and left voice messages. No response. I've sent an email a few days ago. No response. Not sure what else is next other than Doing it myself since his company seems unorganized and doesn't seem to have any urgency to satisfy a customer that has been dealing with them for 4 years now. Needless to say I'm not impressed with their lack of professionalism and unfulfilled promises.