My wife and I talked about renovating for quite some time before we made the decision to do it. Much of our contemplation came from the fear and anxiety of trusting someone with our beloved home amidst negative stories we were hearing from other friends and family experiences. With that we set out to do our due diligence and interviewed several contracting companies and many impressed us with their professionalism and promise of delivering excellence but there was still something missing We didnt get a sense of a genuine care and connection on a personal level until we met Ehab the owner of Level Q.
Ehab was our last interview and the moment he walked into our home he was able to put me at ease (no small task) it was important for us to work with someone that we felt would give us our dream renovation not their interpretation of our dream renovation and that is exactly what we received.
I cannot say enough about Ehab and his entire work crew and choice of sub-contractors. From beginning to end they delivered on their promise to do just what they said they would and kept us informed and engaged every step of the way.
Even when we werent always aligned Ehab never forced us in a direction that we didnt feel comfortable taking. There was one moment during our renovation that was very telling about Ehabs character and commitment to client satisfaction... the installation of structural beams caused an unevenness in our master bed room (not in scope in the renovation) my heart sank because I thought that was going to add to our budget.
I know my wife would not be happy but as a true professional Ehab assured us that he will make it right and so he did the every next day; he leveled out the floor and at no extra charge. What a relief that was to us through the project we felt complete ease and trust for him and his team and as time went on we truly felt like they became a part of our family.
We highly recommend Ehab and Level Q for all of your renovation needs. Thank you Ehab and team for a home that we absolutely love.
Jeff and Roxanne Orton