The Mold Guy, Mold Detection & Removal

Mold Detection & Removal
Toronto ON M6R 3B9
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Anna from Toronto
Anna from Toronto
4 reviews Toronto, ON
7/10

mold removal in basement

We had mold and mushrooms growing in our basement beside/behind our washing machine which we thought was coming from the shower stall in the bathroom on the adjacent wall. Overall, I was satisfied with the work performed and the removal with a few exceptions. The workers were supposed to arrive at 9 am and despite me calling ahead to tell them I had to leave the house at 9:40 am for an appointment, the workers arrived late due to traffic. I had to leave the backdoor open for them to enter, which I wasn't happy with. Second, they quoted me for a full day of removal but the work only took half a day but I was still charged for the full day, so I feel that they might over quote on purpose and then use excuses like "We put on an extra guy, the work wasn't as bad as expected , the guys worked fast to get done because it's Friday etc."

If you hire, ask lot's of questions about the quote, e.g number of people, what happens if it takes longer/shorter etc.

Approximate cost of services:
$2,000.00
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Company Response

Hi Anna, thanks for the review. As we talked about we put an extra man on the job to speed things up, alternatively had we taken 12hrs you wouldn't have been charged a penny over the quoted price. I'm very happy you were pleased with the quality of our work and if you you ever need our services again we would be more than happy to work for you again...Happy Holidays....Cheers...Ross