I met Mike and he was very accomodating. I installed my hardwood about 3 months ago. His prices were the best I had gotten. I had called a number of different companies and was looking for a specific Bruce Hardwood which he carried. Reasonable price for a quality floor and expert installation. Mike came over to measure to ensure we ordered the right amount of floor. The installation guys were good although it does cause you to move all your furniture in your home. We're are very happy with the overall experience of purchasing from Expert Flooring in Richmond Hill. Highly recommended.