Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
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88%

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Reviews by rating (past 12 months)

Reviews for Watermart

Average customer rating:
9.9 10 (648 reviews)

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Elena from North York
Elena from North York
1 review North York, ON
10/10

Watermart water filtration system

I bought a water filtration system from Watermart many years ago. When I moved houses the system moved as well. Each time Scott came in to reinstall it. Scott also comes in every year to install new filters. Scott is very knowledgable and I always learn something new. He is very friendly and always does a great a job. I would highly recommend Watermart.

Approximate cost of services:
$1.00
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FA Lenney from Thornhill
FA Lenney from Thornhill
1 review Thornhill, ON
10/10

Water Filter System, maintenance

WaterMart installed my water filter system many years ago. Each year Scott comes to change the filters. He is friendly, always remembers to ask about my cats, even remembering when I lost two of them. We have a nice chat while he works. He also does a good job, and I am very happy with my filter.

Approximate cost of services:
$170.52
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Company Response

Hi Ms. Lenney. Yes, Scott is a very friendly guy (who does really like cats!). I'm very glad that you continue to be happy with his service and with your water system. Please get in touch with me any time if you have questions about your system. Thank you once again. All the best. Dave.

Adrian Chimirel from Maple
Adrian Chimirel from Maple
2 reviews Maple, ON
10/10

Water softener riser replaced

Ron is my hero! He not only replaced the broken riser and half the resin, but also went the extra mile to unclog my brand new, however pretty expensive $400 electro-touch faucet. And all was done fast and clean (as he always does his job).
I am happy to be your customer.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Keep doing it; if it isn't broke, don't fix it.
Any advice to offer fellow homeowners facing a similar project?
Call WaterMart.
1 of 1 people found this review helpful.
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Company Response

I'm glad to hear that everything worked out well, Adrian. I have passed on your Kudos to Ron and he sends back his thanks. He is one of those people who can solve any mechanical problem you throw at him and we're lucky to have him on staff. If you have any other issues or questions, please give me a call or send me a note any time. Many thanks again. Dave.

Josh in York
Josh in York
10 reviews Toronto, ON
10/10

Water softener and reverse osmosis system

What a pleasure our experience was with both Dave the owner and Ron who installed our units. Dave was extremely knowledgeable and didn't go through any gimmicky sales tactics. By our area, he knew exactly what we needed and made some great recommendations. He also sent Ron to our house same day to get a final estimate.

Ron was wonderful to work with. He was prompt, very clean in his installation work and gave excellent tips on maintaining the system, where to by replacement salt, etc.

I would highly recommend this company if you're looking for reliable service at a reasonable cost. I would definitely use them again and will continue to recommend to friends and family!

Approximate cost of services:
$1,800.00
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Company Response

Hi Josh. I'm very glad to hear that you appreciate our professionalism and straightforwardness. I'm also happy that you appreciated Ron's expertise. Thank you once again for your business (and for your review). Give me a call or send me a note any time if you have questions. Sincerely, Dave.

Jack from Thornhill
Jack from Thornhill
1 review Thornhill, ON
10/10

reverse osmosis water filters

Scot from Water Mart came to my house to change water filters on my reverse osmosis system. He did a very thorough job and explained everything. I will be using Scot for all of my filter changes and if a new water system needs to be installed.

Approximate cost of services:
$170.00
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Company Response

Hi Jack. It's great to hear that you're happy with the job that Scott did. I'll be sure to pass on your kudos to him. Thanks so much for your years of business. Please let me know any time if you have questions about your new system. All the best! Dave.

Schwartz in East gwillimbury
Schwartz in East gwillimbury
6 reviews HOLLAND LANDING, ON
10/10

Reverse Osmosis and water softener

I called David when we moved in Ontario a year ago and was more than pleased with everything. We had a great installation of the system and also wonderful customer service through all the year. I only wish all the business services were as honest and as amazing as watermart has been to us. We are moving to another country and we are more than positive that it will be very difficult to find the same service else where as Watermart gave us. If you need a honest and reliable company, this is it! Prices are better than other companies, and you are not paying only for the product but also for a wonderful customer service. Don't waste your money else where!! This is not a fake review, you can see my progressive reviews on this company. David, thank you again, it has been a pleasure meeting you! Bryan Schwartz East Gwillimbury

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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Company Response

Hi Bryan. I can't thank you enough for such a positive review. I'm so glad that the team at Watermart met your expectations. We work very hard to keep our customer service top notch and to deal with every client honestly. These days, when the writing is very much on the wall for all kinds of small businesses, I'm convinced it is the only way to ensure that we compete. I wish you the best of luck in the future. Thank you once again. Dave.

Ani Mackinnon from Toronto
Ani Mackinnon from Toronto
2 reviews Old Toronto, ON
10/10

Drinking water system service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The people from Watermart are always friendly - always accommodating - pleasure to deal with. My technician, Ken, was very helpful - great suggestions - friendly. He left the area clean and dry and I received a completed checklist when the job was done.

Approximate cost of services:
$200.00
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Company Response

Thank you so much, Ani for your great review. I'm very glad that you are happy with your system and with the service that Ken offered. Please let me know any time if you ever have questions about your water system or about water issues generally. All the best. And thanks once again. Dave.

Kelly MacDonald from Toronto
Kelly MacDonald from Toronto
1 review Old Toronto, ON
10/10

Whole home filtration system installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Linda was very helpful, answered all of my 1 million questions.

Ron, the technician was amazing. Polite, professional, considerate of my space/home. He even let me know about another issue in the basement that I hadn't noticed. I was very impressed by the job he did.

Approximate cost of services:
$1,100.00
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Company Response

Hi Kelly. Thank you for the great review and for your business. Ron has been us longer than anyone and it is always great to hear that he is polite, professional and considerate when doing work for clients. If you come up with a million more questions (or even one or two) Please give us a call any time - we're always happy to help. Thank you once again. Dave.

liane in Toronto
liane in Toronto
4 reviews Toronto, ON
10/10

Water filtration system

Excellent. Excellent. Excellent. This is the second system for us. We just moved into a new house and were so pleased with the water system in our last house that we had for 7 years, we called on Dave and the Watermart team to install into the new house. Great products, very informative company and friendly staff. Thanks Watermart.

Approximate cost of services:
$650.00
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Company Response

Hi Liane. It's always excellent to hear the word "excellent" concerning our service and products. Thank you once again for your faith in us regarding your drinking water in the new place (as well as the old place). Any questions, any time, please let us know.
All the best. Dave.

Peter  from Thornhill
Peter from Thornhill
4 reviews Thornhill, ON
10/10

Water Purification Servicing

I have been using this company to service our water purification system for several years now. I have dealt primarily with Dave and Scott who are best described as real professionals.
Their work is always completed as promised in a thorough and clean manner. I highly recommend this company.

Approximate cost of services:
$175.00
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Company Response

Hi Peter. Scott and I both appreciate your kind feedback. I'm glad to hear that we have always performed up to your expectations. Please let us know any time if you have questions about your water system or about water issues generally. Thank you once again. Dave.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991. Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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