Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
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Reviews for Watermart

Average customer rating:
9.9 10 (643 reviews)

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Zack in Toronto
Zack in Toronto
3 reviews Toronto, ON
10/10

Reverse osmosis system

Watermart installed a reverse osmosis drinking water system in my kitchen, as well as a chlorine filter in my main shower. Both jobs were done in an impeccable manner - clean, friendly, honest and patient. I just received my annual update for filter changes and was again thrilled with the ease of booking the service, as well as the speed of the work. Ron was an incredibly kind, patient and friendly technician and has been an absolute pleasure to work with from day one. I highly recommend Watermart, their RO and filter products and commend them on their excellent level of service.

Approximate cost of services:
$800.00
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Company Response

Hi Zack. I love your descriptors: Clean, friendly, honest and patient. These words mean that all of us are doing what we set out to do: Treat our clients the way which we would like to be treated ourselves. I really appreciate that you took the time to write such a kind recommendation. Please let me know any time if you have questions about your system. Many thanks. Dave.

Sue-Anne Watkins from Toronto
Sue-Anne Watkins from Toronto
1 review North York, ON
10/10

Water filter system

Watermart provides excellent, friendly service. Their service people are very knowledgeable and most importantly punctual. There is nothing more frustrating than hanging around for a 4 hour window for people to show up for repairs. We have used Watermart for our water filtration system for 5+ years now and have had only positive experiences.
They always follow up after appointments and call to remind us of upcoming service requirements. Great customer service.
Thanks guys!

Approximate cost of services:
$250.00
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Company Response

Hi Sue-Anne. No one likes to be told that "the technician will arrive sometime between 12 & 5". The message here is that their time is more valuable than yours - a message that we certainly do not want to give. We appreciate all the years of business you have given us (not to mention the kudos!) and endeavour to continue adhering to the high standards we have set for ourselves. Many thanks once again. All the best. Dave.

Peter Komlos from Toronto
Peter Komlos from Toronto
1 review North York, ON
10/10

Water purification, Reverse Osmosis

Fifteen years ago we purchased, through Watermart, a reverse osmosis filter system for our drinking water. The owners and staff of Watermart have always provided courteous and professional service. Appointments are prompt and problems are walked through to
a satisfying completion.

In this day and age it is nice to see that there are still people who have pride in their work and stand firmly by their products.

We highly recommend this company for your water needs.

Approximate cost of services:
$120.00
1 of 1 people found this review helpful.
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Company Response

Peter, it has been our pleasure having you as a client since the first day we spoke. Yourself and Judy have always been pleasant and welcoming (and your tomatoes are always appreciated!). Please let myself or any of the staff know any time if you ever have questions about your system or about water issues generally. Many thanks for all the years. All the best. Dave.

caseller100 from Markham
caseller100 from Markham
1 review Markham, ON
10/10

New installation

After reading the reviews from homestarts, I decided to go with watermart's RO system. Last week, Ken came for installation after we met with him in store a week before. While in store, he patiently gave us a very detailed explanation. For the installation, he was very punctual and very professional. I was happy with the company and Ken and will do business with them anytime.

Approximate cost of services:
$800.00
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Company Response

Hi! Many thanks for the great review of the service that Ken offers - from introduction to installation. We feel really lucky to have him here and it's great to hear that you recognize him as the asset that he is. I've passed on your kind words and he passes back his thanks. Please let anyone here know any time if you have questions. Thank you once again. Dave.

Mike, Ajax
Mike, Ajax
8 reviews ,
10/10

Softener & RO System Install

Recently had a softener and RO system installed by WaterMart. The professionalism and mannerism of the staff is impeccable. From the onset, dealing with owner Dave in select the systems to Ken, the installer. I was always kept well informed and always part of the process. They are all very knowledgeable and truly enjoy the work they do! No pushy sales tactics or unnecessary information to confuse you.

Dave provided very unbiased answers and recommendations, answering all and any questions I had. Ken did a very clean and professional install. Very considerate to the fact that I have a toddler and working around his schedule.

I will be recommending WaterMart to friends and family, I look forward dealing with WaterMart again in the future.
Kudos to a company that still strongly believes in what they do and does it right!

Approximate cost of services:
$2,300.00
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Company Response

Hi Mike. Thanks for the great feedback! It is always great to hear that people appreciate us simply giving decent advice and then making it happen in a clean, prompt and professional manner. I have passed on your kind words to Ken who sends back his thanks. Please let any of us know any time if you have follow up questions. All the best! Dave.

Joanie Smith from Toronto
Joanie Smith from Toronto
3 reviews North York, ON
10/10

Reverse Osmosis, Water softener and carbon filter

Dave was very knowledgeable about his product and explained to me why I didn't need to spend more money as suggested at other companies. Installation was booked at a convenient time and the installer was prompt and efficient.

Approximate cost of services:
$0.00
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Company Response

Hi Joanie. Thanks so much for the great review! I'm so glad to hear that everything happened efficiently and that you're happy with the results. Please don't hesitate to give me a call or send me a note any time if you have questions. Sincerely. Dave.

Ruben from Toronto
Ruben from Toronto
1 review Scarborough, ON
10/10

Water Softener Configuration Change

We are Watermart's customer for close to 16 years now with our reverse osmosis system. Five years ago, our daughter sold their house and we recovered the installed water softener. We contracted Watermart to have it re-installed in our house. During my visit to Watermart's store to buy some reverse osmosis filters for our house and that for our kids (3 systems in all), I asked Dave if we need to change the filters for our water softener and he said that we need to change it due to possible bacteria growth in the carbon filter. For a retired person to change the resin and carbon filters every 2 years will be expensive and Dave suggested to remove the carbon and have it only as a pure softener. We agreed to do the job with the agreed amount.
Ken was dispatched to do job. He found out that there were 2 tube containers, one for resin and one for carbon. Dave thought that we have a single tube configuration. There's a need to remove one tube requiring re-piping. With additional labour involve, Dave gave me a very reasonable change in the agreed quote. Dave, you are a very honest person to do business with.
Ken did the hard work, when I say hard work ... it's hard and involved heavy lifting of all the resins and carbons. Ken studied carefully how to do the reconfiguration avoiding any mistakes. After the job was done, Ken ensures that there's no water leakage as well as he cleaned up everything. He is very polite, courteous and very patient with all my questions as I asked too many of them.
It's really been a pleasure doing with business with Watermart. They are very professional in their business dealings.
Thanks Dave & Team !!!

Approximate cost of services:
$350.00
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Company Response

Ruben it has been a pleasure serving yourself and your family for all of these years. Thank you so much for your kind words regarding our honesty. I do feel that the only way a small business can succeed these days is to be straightforward, reasonable and reliable. I am so glad to hear that you appreciate these things in Watermart. Any time you guys have questions, never hesitate to pick up the phone. Many thanks once again, Ruben. All the best! Dave.

Willis from Richmond Hill
Willis from Richmond Hill
2 reviews Richmond Hill, ON
10/10

3 stage filtration system

I just brought 3 stage filtration system form Watermart . Scott is a very profession tech . After finished the installation , He explained every detail about using this staff . I finally can get the clean water now.

Approximate cost of services:
$500.00
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Company Response

Hi Willis. Thank you very much for your business and for your review. I'm glad you felt that Scott gave you great service and that you're happy with the product. Please give us a call any time if you have questions. Thank you once again. Dave.

Steve from Toronto
Steve from Toronto
1 review Toronto, ON
10/10

Filter Change,

Great job Scott! Our water system works great and the water tastes even better. Dave and his team are doing wonderful work! I would recommend this company for any of your drinking water problems or systems.

Approximate cost of services:
$300.00
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Company Response

Hi Steve. Many thanks for the kudos (Scott says "thanks" as well). Please give us a ring any time if you have questions about your water system or about water issues generally. We're always glad to help. Thanks once again. Dave.

Dianne Shortt from Markham
Dianne Shortt from Markham
5 reviews Markham, ON
10/10

Reverse Osmosis System yearly maintenance

I would highly recommend Watermart. I have been using them for over 17 years and they are wonderful. Ron is exceptional and I trust him completely. Honesty and integrity are very hard to find these days, and this company has it all. When you have found the best, why would you ever change? Dianne

Approximate cost of services:
$225.00
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Company Response

Thank you so much for your kind words, Diane. Ron passes on his thanks as well. We really do try to keep it simple: Great products, great service and straightforwardness without gimmicks. It's great to hear when that is recognized for what it is. Thank you so much for your years of business and for your review. Please let me know anytime if you have questions. All the best! Dave.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991.

Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, Brampton, Bolton, Alliston, Innisfil, Barrie, Uxbridge, Hamilton, Milton, Kitchener-Waterloo, Guelph, Ancaster

WE ARE THE MOST TRUSTED WATER TREATMENT COMPANY IN ONTARIO

Here’s how we do it:

- Honesty: We won’t sell you stuff you don’t need. No upselling.
- Adaptability: We keep up with evolving technologies and best business practices.
- Expertise: We have the knowledge, experience and skills required to do a thorough job every time.
- Courtesy: We respect and treat each customer as if they are family.

CATEGORIES
Water Filtration & Purification
PRODUCTS
Water softeners, Reverse osmosis systems, Water filtration systems, Whole home filtration systems, Shower filters, Cottage water filter systems, Restaurant water and coffee systems, Office water coolers sales and rental. Repair and service to all makes and models of water softeners, drinking water systems and whole home water filters.
SERVICES
Regular maintenance and repairs to all makes and models of water filtration systems, water softeners and ultraviolet systems.
BRANDS
Culligan, Kinetico, Multi-Pure, Watts, R-Can, Sterilight, Viqua, Trojan, Sprite, GE, Fleck, Clack, Omnipure, Pentek, KX Technologies, Ecowater
SPECIALITIES
We know our stuff! Expertise in home water filters, office coolers, restaurant water filters, cottage water filters, espresso filtration and commercial water treatment systems
WEBSITE
http://www.watermart.com
YEAR ESTABLISHED
1991
RETURN POLICY
Satisfaction guaranteed or your money back.
PAYMENT METHOD
Visa, MasterCard, Debit, Cheques, Cash
LICENSES
Certified Water Treatment Specialists, Certified Water System Installers and Technicians.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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