Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
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HomeStars  >  Plumbing in Vaughan  >  Watermart  >  Replacement of kitchen water filtration system
Mona B in Burlington
Mona B in Burlington
5 reviews Burlington, ON
10/10

Replacement of kitchen water filtration system

I chose WaterMart because of the positive reviews here on HomeStars and was not disappointed. My conversations with Alison, Dave and Donna were positive and professional. In light of the pandemic pre-planning and estimates had to be done over the phone, by text or e-mail. Nonetheless I received valuable information to help me make an informed decision. I had to agree ahead of time to abide by the health and safety precautions in place related to Covid-19 which made me feel even more confident that WaterMart takes good care of employees and customers.
George arrived as scheduled and did an excellent job of removing my old system and replacing it with a new WaterMart system including a new faucet. He changed the location of the under sink unit which is much better and affords me more space. He ensured everything was working well and provided both verbal and written instructions for me before he left. I was very pleased to hear that George will be the person who does ongoing yearly service and maintenance on my unit as he is both personable an professional.
Related to the current pandemic situation George wore all the appropriate PPE and engaged in physical distancing throughout which resulted in me feeling entirely comfortable having him work in my home. It's a pleasure to once again have great tasting water, great water pressure and know that it's safer to drink. Thank you George and WaterMart!

Approximate cost of services:
$392.00
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Company Response

Hello Mona! So happy to hear that we lived up to your expectations! Working in this Covid 19 environment has necessitated that we make sure everyone is protected - masks, hand sanitizer, sanitizing spray, surgical gloves, social distancing, etc. I'm very happy to hear that you felt we approached the job safely. It's also great that you feel George was professional, prompt and "created" more room under your sink for you. We'll be sure to send George back to you yearly. Thank you for taking the time to write us such a great review. Please let us know any time if you have questions. Sincerely, Dave, Alison, Donna, George and the rest of the Watermart Team.