Alberta Water Pros Ltd.

Plumbing
Edmonton AB T5P 1B6
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HomeStars
Plumbing
Alberta Water Pros Ltd.
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98%

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Reviews by rating (past 12 months)

Reviews for Alberta Water Pros Ltd.

Average customer rating:
10 10 (33 reviews)

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Gord
Gord
5 reviews St. Albert, AB
10/10

Hot water tank inlet and washing machine drain problems

I had a couple of problems - the inlet pipe was leaking where it attached to the top of my hot water tank, as well as water from my washing machine backing up into the adjacent tub sink whenever the machine emptied. I called Alberta Water Pros and David came out a couple of days later and promptly and efficiently fixed both problems. He was easy to deal with and kept me informed of what he was doing and why.
Once done, David noticed that the previous home owner had hooked up the exhaust from the hot water tank to the furnace flue in an illegal and potentially dangerous way. Dave came back a week later and made the necessary changes so that it now done in a better, safer way...and for no extra charge! Great service and I will not hesitate to recommend Alberta Water Pros to others.

Approximate cost of services:
$365.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for sharing your experience. We were happy to hear you were pleased with our services.

Cora
Cora
1 review Edmonton, AB
10/10

Toilet and Water Shut Off Valve Replacement

Our experience with Alberta Water Pros was extremely positive! We purchased some new toilets with the intention of replacing them ourselves but when we attempted to do so we discovered that our water shut off valves were seized. I reached out to Alberta Water Pros and 2 other companies to get quotes for the job. David responded same day even though it was New Year's Eve and gave a very consise quote. After a few follow up questions, it was clear to me why Alberta Water Pros had such great ratings and we set up an appointment for the following week.

David arrived on time, accessed the situation and offered us a couple of solutions for our seized water valves. He also gave us some great advise on a few other plumbing related topics in our house. David was professional, wonderfully personable and did an amazing job in the time estimated. The work performed is also backed up by a one year warranty which is pretty much a must for us. I would not hesitate to use Alberta Water Pros services again or to recommend them to any one looking for a great plumber. You will not go wrong in hiring this independent business for your plumbing or gas fitting needs!

Approximate cost of services:
$525.00
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Company Response

Thank you for sharing your experience. We were happy to help and it was a pleasure working for you.

Ingrid
Ingrid
1 review Edmonton, AB
10/10

Replace thermocouple on hot water tank

David replaced the thermocouple on our hot water tank. He arrived within the timeframe promised, and the work was done quickly and efficiently. We will use definitely use them again when we require plumbing services.

Approximate cost of services:
$0.00
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Company Response

Hello Ingrid,
Merry Christmas and thank you for calling us. We are glad to hear you were pleased with our services. Also that we were able to get you and your family hot water again for the holidays. Thanks again for sharing your experience.

Sturgeon
Sturgeon
1 review , AB
10/10

New hot water tank

Dave put in a new hot water tank on short notice, at a very competitive price, and with no problems. At my request he also replaced the cold water valve to the tank. Without me asking, he tidied up the cold water line by removing an old unused pin valve and replacing a portion of the pipe. Finally, he put small sections of pipe insulation and new connectors on both water lines above the tank. Finally, he noticed my tub drain above the furnace room had a drip - the drain needed new plumber's putty. He did the work for free. All of this came in at a price that was significantly better than one of the big name outfits I called. About seven or eight years ago I had my water heater at an old property replaced for $700. The same company now wanted about $1500. I know costs go up, but wow. Dave beat this price and did an excellent job.

Approximate cost of services:
$1,259.00
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Company Response

Hi Dan,
Thank you very much for sharing your experience. We were happy to help and look forward to the next plumbing adventure at your place.

Curt
Curt
1 review Sherwood Park, AB
10/10

Both Laundry Taps Replaced & Fridge Ice Maker Water Feed Repair

It is our pleasure to recommend Dave from Alberta Water Pros to anyone who needs to hire a plumber that wants quality service and exceptional work. We have hired Dave three times now and can say his quality of work is outstanding. The most recent work he completed for us was to replace our laundry room taps and to replace the water line feed to our ice maker. Each time we have hired Dave we have found him to be reliable, honest, straightforward and always ensures your questions are answered. Not to forget his prices have always been very reasonable. Dave and Alberta Water Pros ensures they provide their customers with quality work and goes the extra mile to provide outstanding customer satisfaction. Again all our experiences have been great so Dave is our go to guy for all our plumbing needs in the future and we recommend him without hesitation. We’re sure you will find him as equally impressive.

Approximate cost of services:
$300.00
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Company Response

Thanks again for using our services and for sharing. We are happy that you were pleased with everything.

Andrea
Andrea
1 review Edmonton, AB
10/10

Hot water tank problem and battery backup system failure

Great service. The quality of work is exceptional. The office team is really pleasant, the appointments are made really quick. David arrives on time, fixes the problem and goes above and beyond to get the job done. Very professional and detailed. I would definitely use this service again and recommend Alberta Water Pros to everyone.

Approximate cost of services:
$150.00
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Company Response

We are happy to be of service and thank you for sharing. We hope you have a great Christmas Holidays!

bobphoto
bobphoto
1 review Edmonton, AB
10/10

Replacement of an outside waterline and repair to our main sack

Very professional and reasonable would recommend them for any job
Dave explained what was needed to fix both items

They did other work for us and we were pleased

Approximate cost of services:
$500.00
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Company Response

Thank you, we were more than happy to help. Thanks again for using our services and we look forward to helping you again in the future.

hertzsogood
hertzsogood
1 review Edmonton, AB
10/10

Leaky bathtub drain

David showed up on time, and completed he work quickly and professionally. Alberta Water Pros will definitely be my first call next time.

Approximate cost of services:
$150.00
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Company Response

Thank you for using our services and for sharing your experience. We are happy to see you were pleased with the plumbing work.

bob in Edmonton
bob in Edmonton
1 review Edmonton, AB
10/10

Clear roots from sewer line

3 large trees border our property. We use Alberta WaterPros because they are quick, courteous, efficient and effective. They are a pleasure to dal with from the initial contact to book the appointment to the end of the job and invoice payment. Dave takes care to minimize any impact on floors and does a thorough clean up at the conclusion of his work. The company is on time for scheduled appointments. Dave takes the time an effort to explain options and solutions. Dave and his company is a joy to work.

Approximate cost of services:
$350.00
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Company Response

Thanks again for using our service Bob.

Jonathan W from Edmonton
Jonathan W from Edmonton
5 reviews Edmonton, AB
10/10

Replace main water shut-off valve

Alberta Water Pros recently replaced the main water shut-off valve that was just beginning to fail. Work had to be coordinated with Epcor who shut the water at the property line. Everything was completed in the time frame promised with no extra charges or surprises.

More importantly, I have been using Alberta Water Pros for many projects during the past few years including running gas lines and installing a natural gas furnace in the garage and a natural gas stove in the kitchen as well as installing a sewage back-flow valve. Quality of work is exceptional, pricing is competitive, work is always done on time and Dave and Mary are a pleasure to deal with.

I wouldn't consider using anybody else for my plumbing and gas fitting needs!

Approximate cost of services:
$275.00
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Company Response

Thank you for the kind review Johnathan.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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