Bath Solutions

Bathroom & Kitchen - Fixtures & Accessories
1175 Meyerside dr Unit 8 Mississauga ON L5T
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HomeStars  >  Plumbing in Toronto  >  Bath Solutions  >  Basement Shower Reno
Private User
Private User
Private User reviews Ajax, ON

Basement Shower Reno

I thought the installation went well. There were some hiccups in communications in terms of scheduling. I was attempting to not inconvenience my tenant, who lives in the basement and works from his basement office. So I needed to know when the reno would occur, but I found myself having to call quite a few times to determine when the reno would occur so that I could ask my tenant to work somewhere else during the reno. Overall, outside of this, I was happy with the shower and so was my tenant. Just the pre-installation communications on scheduling could have been smoother.

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Company Response

Thank you Fatima for the review. Yes we did have some pre-install communication issues and we do apologize for that. It was a trying year dealing with the Covid situation and delays with getting material in, but that doesn't excuse that we didn't do a better job of communicating with you. We have made many changes on our ordering system as well as communication with the customer as we learned quite a bit last year on how we can do better at that aspect. I am glad to hear you and your tenant were happy with the finished shower.