Horrific company. The work was shoddy, and Frank was outright dishonest. Worst home reno experience I have ever had. Simple example: to make room for a new vanity, they snapped the existing baseboards off BY HAND (!!!) and then left on the wall the remainder of the snapped off piece (snapped several inches away from the edge of the new vanity). That's how they operate. When I expressed astonishment that they would leave I job that way, I was told I hadn't paid to have the baseboards replaced (who would have imagined they'd snap them by hand - ever heard of measuring and cutting properly). Avoid this company at all costs!!
- Approximate cost of services:
- $6,500.00
- Company Response
Dear David, Frank and I have known each other for a long time. Dishonest is not a word I would use to describe him. He is very dedicated to make our customers happy. We're sorry there was a misunderstanding, but your father instructed us to rip out the baseboards. He must have been under the impression that new ones would be installed. Our offer still stands to help you, if you will let us. Kind regards, Guy Marcello President of Bath Solutions of Mississauga. 905-564-2284.