We had an AMAZING experience with Home Painters courtesy of Ray. Our sales rep messed up pricing, the scope of the work and communication with the team of painters. Ray was able to turn around our seemingly negative experience. When the painters arrived they showed us that they had only received instructions for half of the agreed upon work and when we tried to contact our sales rep we were told we were now trying to get previously agreed upon work for free. We reach out to Ray who was the project manager for the job and explained the situation. He was helpful, understanding and most importantly solution oriented. Ray was proactive and got the job done in the expected time frame and was easily available for communication. Due to Ray’s exceptional service we would recommend Home Painters for quality and timely work. Thank you Ray!
- Company Response
Thanks so much for your kind words and glad Ray could take care of you. Please call us again anytime and hope to work again soon! Sincerely Brian