I hired Brian a few weeks ago to paint my house. They did a quick job and the on site team was nice and professional. My issue was with how messy the job was and instructions we provided were not followed. There is paint all over my tiles and hardwood. It’s literally all from paining the trims and it’s as if they painted my hardwood too. Paint drip all over. Areas that could have been sanded to ensure a smooth finish were not done. Even worse, we have a large gap of an unfinished area they must of forgot about. I emailed Brian to discuss my concerns, he didn’t even have the decency to reply. I would not recommend anyone to use this service.
Edit: Brian called me directly to resolve. He did reply to my email, and seems to be lost in cyberspace. He assured me he will correct my issues. He sent his team right away to make corrections. Thank you, Brian!
- Company Response
Thanks so much for reaching out to me and bringing this to my attention.
As we just discussed, I emailed you that same day I got your email, but it's totally understandable my response got stuck in your junk mail.
Nevertheless, as I mentioned we will be there asap to fix those misses, and again I appreciate your understanding on all this.