We are currently redoing our bedroom & I found an area rug that I really liked. Unfortunately, the sizes offered were not a good fit for the room so I purchased a larger rug then searched for a company that would resize it to my specifications. From my initial dealings with Kathy, right through to delivery, everything went off without a hitch. Sydney emailed me to confirm how I wanted the rug cut. I sent a diagram explaining what I wanted & my instructions were followed to a tee. From start to finish turnaround time was 2 weeks. Love Your Rug did a fantastic job & I would not hesitate to use them again in the future.