If you are looking for fabulous customer service Shaun is your man. Not only did he respond to my inquiry the same day he came out to introduce himself that night. He was courteous, professional, knowledgeable, helpful and very credible. He quickly identified the serious condition my roof was in and offered immediate service. He showed me the damaged wood to prove his evaluation was accurate. After contacting him on a Friday my roof was completed the following Monday. He made every effort to keep costs down and still do a first rate job. Shaun did excellent work with 100% satisfaction and the best customer service you could ask for.