Told the job should only take a day and possibly part of the next day for possible touch-ups. When a single installer showed up to deliver the supplies and he said he would be there early the next morning to work alone, I knew there would be a problem getting it done on time. There was big furniture to shift. This was understood from the beginning.
As I will be living with these floors for years, it was important to me that the floors were done right so I wasn't too worried about quick. Del and Rob were friendly and focused on doing the job right. The end result was worth it. The floors look amazing. I am so happy to see those carpets go.
- Company Response
Hi there, I'm so sorry there was only one installer and it took longer than planned but these things happen sometimes where someone is sick or has a family situation. We are very happy though that you were pleased with the final outcome which is always the most important thing of course. We do appreciate the review though and the feedback. To get that 10 next time, we will certainly try harder and learn from our mistakes.
Thank you again,
Kind regards, Jeannie