Floors Direct North

Floor Retailers
Newmarket ON L3Y 7B3
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Judy Flinn from Newmarket
Judy Flinn from Newmarket
1 review Newmarket, ON
6/10

Hardwood Floors

Floor Laying & Refinishing review in Newmarket

The job was well done. Some issues cropped up. The floors were not levelled and look bad in some places. The railing is not sufficiently anchored and possibly unsafe. Other than that, a good job. Nice people.

Approximate cost of services:
$17,000.00
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Company Response

Hi Judy, I hope you're still enjoying your floor and I'm sorry for the late response.
You were delightful to deal with and very patient. I for one was so happy to see you enjoying your dream floor and stairs. The wrought iron looks beautiful and compliments your floor so well. We really hope you take us up on that visit :)
Hugs
Jeannie

Previous versions of this review:

Judy Flinn from Newmarket
Judy Flinn from Newmarket
1 review Newmarket, ON
5/10

Hardwood Floors

Floor Laying & Refinishing review in Newmarket

I am less happy now than initially. I'm not sure why they were unable to level the floors. They are quite uneven. Very noticeable in some places. Also the railing is really wobbly and possibly unsafe. I still do love the floors, but these things do take away somewhat from my initial joy.

Approximate cost of services:
$17,000.00
Judy Flinn from Newmarket
Judy Flinn from Newmarket
1 review Newmarket, ON
10/10

Hardwood Floors

Floor Laying & Refinishing review in Newmarket

From my first visit to Floors Direct North I knew that this was going to be a good experience. During the project I was in contact with at least a half dozen people from the owner to various installers and each one was professional and helpful. After a few visits to the store I realized that everyone knew my name and was familiar with the project, so I was always able to get questions answered. Even when glitches happened (and they always happen during big projects) things got sorted out with no fuss and in a timely manner. The job was done quickly and the cleanup was amazing. These folks made a 19 year dream come true for me. They told me to drop back in sometime for a visit. I will do so. Thanks folks.

Approximate cost of services:
$17,000.00