A very strong smell was being released from our laundry room every time we ran the washing machine. The smell became more potent over time. Dimitri was extremely responsive to our immediate request and as professional when he responded. His investigation was exhaustive. While we were concerned that the problem may have been with a drain he determined after a very thorough investigation (including cameras which were inserted into two drains) that the problem was with our washing machine. He was professional and extremely thorough and the cost was incredibly reasonable.
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- Company Response
thanks a lot for your review. Problem solving is something I am strong at, and I am happy I was able to resolve this issue to your satisfaction. Oftentimes, what looks like a big problem is actually is not, and you don't need to spend an arm and a leg to fix it.
Thanks again for writing on Homestars,