Reviews

10/10

Alex and Nic were excellent. They arrived right on time amd we’re fast and very friendly and helpful.

Approximate cost of services:
$200.00
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Company Response

Good afternoon Joanna, we're very pleased to hear from you. Looking forward to seeing you again. Thank you for your business and kind words. Alex and Nik. Cheers!

10/10

A very strong smell was being released from our laundry room every time we ran the washing machine. The smell became more potent over time. Dimitri was extremely responsive to our immediate request and as professional when he responded. His investigation was exhaustive. While we were concerned that the problem may have been with a drain he determined after a very thorough investigation (including cameras which were inserted into two drains) that the problem was with our washing machine. He was professional and extremely thorough and the cost was incredibly reasonable.

Approximate cost of services:
$150.00
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Company Response

Hi Joanna,
thanks a lot for your review. Problem solving is something I am strong at, and I am happy I was able to resolve this issue to your satisfaction. Oftentimes, what looks like a big problem is actually is not, and you don't need to spend an arm and a leg to fix it.
Thanks again for writing on Homestars,
Regards,
Dmitry

10/10

We required a plumber to clean our bathtub drain and advise regarding the installation of a new kitchen facet. Mr. Rooter were extremely professional and very quick to respond. In particular, the professional who came to our home, Rick Phillips, was excellent. He was very professional and extremely knowledgeable. The kids didn't want him to leave. I couldn't recommend Mr. Rooter or Mr. Phillips more highly.

Approximate cost of services:
$40.00
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Company Response

Hello Joanna and thank you for sharing your positive experience with Mr Rooter and our technician Rick. We are happy to hear that you received the excellent service that you deserve and that Mr Rooter is always striving for. We would gladly appreciate any recommendations for plumbing/drain services! Thank you for choosing Mr Rooter and have a great day!

10/10

Nuno and Helder of Superior came to install a humidifier on our furnance. Not only were they incredibly professional, they were friendly and extremely helpful when demonstrating how to use and maintain the humidifier. I felt completely comfortable having them in my home and never for a moment felt that I wasn't receiving the exact service that I had paid for or that I was in any way being "upsold". They provided excellent advice with respect to heating our home and improving the cost of our power bill. The price that Superior charged to install the humidifier was substantially lower than any other quote I had received from other companies. I highly recommend the company.

Approximate cost of services:
$360.00
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Company Response

Hi Joanna,

Thank you for the positive feedback and I am happy to read another review from a satisfied customer. With any of our products and services we do try and be as competitive as possible with the rates we offer while providing some of the longest warranties. Just remember, if you ever need further information regarding your new air treatment equipment we are just a call away!