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Reliance The Furnace Company Edmonton

Heating & Air Conditioning
Edmonton AB T5A 0P7
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Heating & Air Conditioning
Reliance The Furnace Company Edmonton
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86%

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Reviews by rating (past 12 months)

Reviews for Reliance The Furnace Company Edmonton

Average customer rating:
8.7 10 (595 reviews)

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Lidija and Brent from Edmonton
Lidija and Brent from Edmonton
1 review St. Albert, AB
10/10

Install air conditioner

The installation was exactly as promised! The work was performed efficiently and professionally, and they even cleaned up. Very helpful in answering questions and providing maintenance information. We are very satisfied with Reliance and would definitely recommend their services, and we will use them again!

Approximate cost of services:
$4,500.00
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Company Response

Thank you for your awesome review! I am so glad everything went well! –Cait

Lynn from New Sarepta
Lynn from New Sarepta
1 review New Sarepta, AB
10/10

Install new furnace

Charlene, Paul and Phil were awesome. They were very friendly, professional, and fast. From the time Charlene came and gave us the consultation to Paul and Phil installing our new furnace it took less than a week. WOW AMAZING SERVICE. You guys ROCK. I will definitely RECOMMEND you to family, friends and even strangers :-) Thank you

Approximate cost of services:
$6,000.00
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Company Response

We really appreciate you taking the time to share your experience with us! –Cait

Jo Bullock from Edmonton
Jo Bullock from Edmonton
1 review Edmonton, AB
9/10

AC installation

Greg and Aaron came to install our AC unit. They were punctual, polite, easy to talk to, answered all my questions and did a good job with the install and clean-up. They even spoke with my husband on the phone to answer additional questions and answer concerns with fan relays. I would recommend these installers.

Approximate cost of services:
$4,000.00
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Company Response

Thanks for the great review Jo ! Glad to hear everything went so well and we could address all your concerns. Welcome to comfort! Warren

Steve I from Edmonton
Steve I from Edmonton
1 review Edmonton, AB
10/10

Furnace and Hot Water tank

I had the unfortunate experience of having my hot water tank give way and flood part of my basement. Chris was able to rearrange his schedule the next day and begin the process at my house for a quick install. Reliance was very accommodating with the situation I was in. After some shopping around Chris was able to offer the best products, best warranties and service for the best price I could find. Brent and Jordan worked the entire day to get the challenging job finished and did a fantastic job. The conditions weren't the best with the flood but they managed to keep everything clean. I would highly recommend Reliance for anyone looking for a furnace and hot water tank install.

Approximate cost of services:
$8,000.00
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Company Response

Thanks Steve for the kind words. Glad to hear Chris, Brent and Jordan were able to ensure your satisfaction. Welcome to comfort!

Jynel from Edmonton
Jynel from Edmonton
1 review Edmonton, AB
10/10

Heating, Cooling and Hot Water

The were on time and very efficient in their work. They took time to confirm what were going to be doing and then at the end what they had done. I also appreciated that they didn't leave a mess at the end. Thank you.

Approximate cost of services:
$10,000.00
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Company Response

Good to hear everything went well Jynel and thanks for the great review. Please contact us if there is anything you need. Warren wkuchta@reliancecomfort.com

Rene Naulaerts from Sherwood Park
Rene Naulaerts from Sherwood Park
2 reviews Sherwood Park, AB
10/10

NEW FURNACE

we recently got a new furnace . Aaron and Tyler were very friendly, and very professional. the installation went very quick and they were very careful . after the work was done they cleaned up . Good work guys we are very pleased

Approximate cost of services:
$5,460.00
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Company Response

Thanks for the great review Rene. Glad everything went so well. Welcome to comfort !

Betty from Edmonton
Betty from Edmonton
1 review Edmonton, AB
10/10

hot water tank

Greg and Drew came to install our hot water tank. The work was done quickly and both very nice. Both were happy to answer any questions I had. Highly recommend.

Approximate cost of services:
$1,000.00
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Company Response

Thanks for the great message Betty. So pleased that you enjoyed Greg and Drew. Thanks again!

Maureen Sever from GIBBONS
Maureen Sever from GIBBONS
1 review Gibbons, AB
10/10

Furnace Installation

Our Furnace was installed by Brent and Jordan and we were very impressed with speed,courtesy,cleanliness and professional attitude they conveyed. We are very happy with the price and would recommend Reliance to anyone asking our opinion. Thank you!

Approximate cost of services:
$5,100.00
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Company Response

Thanks for the review Maureen. We have a great team in Brent and Jordan and they as you said do such great work for us. Thanks again and welcome to comfort!

Heather McLean from Edmonton
Heather McLean from Edmonton
1 review Edmonton, AB
10/10

Furnace Cleaning

I have had my furnace cleaned before by other companies but this is the first time I have been very very satisfied with the professional and courteous manner. I highly recommend Tyler and Joe with Reliance Furnace company.

Approximate cost of services:
$130.00
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Company Response

Thanks for this Heather. Duct cleaning can be diffcult at times so we are very fortunate to have the team of Tyler and Joe do such great work for us. Thanks again!

James K from Edmonton
James K from Edmonton
2 reviews Edmonton, AB
0/10

Furnace Maintenance

We recently had the Furnace Company out for routine maintenance on our furnace. The technician pitched a monthly maintenance plan, which is fine. We said no, but the tech said they'd send us some additional info, also fine.

What isn't fine, however, is then signing us up for the plan without our consent.

As a result I've just spent the last day trying to make sure we don't get billed for something we didn't sign up for in the first place.

It's too bad, we'd actually been considering signing up until they tried to rip us off.

Approximate cost of services:
$150.00
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Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi James, we are a very transparent company so not sure what happened here. However please feel free to reach out to myself via email: wkuchta@reliancecomfort.com and or at the office 780.450-4328 if there are any further issues. Thanks, Warren Kuchta

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