New Furnace & Hot Water Tank Installation
I had Mark I. & Jason come to install a new furnace, thermostat, hot water tank, and carbon monoxide detector in my home - and they did a great job!
Mark was primarily the person I had interactions with and seemed to be the experienced one out of the two. He was polite, helpful, friendly, & very knowledgable. There was a piece measured incorrectly by the salesman, and Mark was very apologetic for the inconvenience of having to come back to install the last piece the next day. Jason was also very polite and friendly.
When Mark arrived on time the second day, with a new co-worker, Drew, they both maintained the same level of professionalism and courtesy as the day before. Mark & Drew installed the final piece, and actually had to "fix" a couple mistakes that Jason had made the day before that had been missed. I appreciate how thorough the two of them were!
Both days my house was left as it had been found, no mess, no sign that anyone had been here at all except that I'm nice and toasty warm with my new furnace.
Thanks to Jason, Drew, & especially Mark!
- Approximate cost of services:
- $5,000.00
- Company Response
Hi Jessika,
We are glad that you had a great experience overall with us and that you are nice and toasty warm. And thank you for your patience with the minor fixes we had to make. We are very confident in Mark I's work and skills and training abilities. Rest assured that his partners, Jason and Drew, are being raised to same standards that Mark himself holds to. We have amazing crews and thank you for recognizing that. Welcome to the Reliance Family!