Reliance The Furnace Company Edmonton

I was totally new to the furnace. After doing the research and reading the reviews, I tried Reliance The Furnace Company. It was a delightful surprise to have them to help me. The company's services were extraordinarily excellent and very professional. From the first phone call to ask questions, the people who answered the phone were so friendly and patient, and again very professional to answer all my questions and to arrange the time to meet my convenience.for estimation.
Dave came over to check and gave us the quote. He noticed the details, and pictured me what might have been happening if I decided to replace a new furnace, and then gave us suggestions. He even tried hard to let me get better deal in time. His professional attitude, clear explanation and consideration built up my trust to this company. Yet, we didn't make decision because we were waiting for the result to see if we can get the deal. Dave said that the next morning I would expect a phone call from a lady to let me know the result, then he asked me when would be the best time to phone me. I was overwhelmed to hear the phone ring just exactly on time!!! I like this company and totally trust it.
On Sept 5, 2013, Mark I and Aaron H installed the new furnace. They gave the examples to demonstrate what "professionals" are. Mark phoned just at 7:30 to request the time to come. Then they arrived just on time with bright smiles. Before doing anything, they looked around the house inside and out to find the best way to install the furnace. In the mean time, they explained clearly to me and told me the pros and cons of different ways of installation, and make sure that I totally understood and made the decisions. Then they started working. They showed respect to my property and placed red carpet through out the hallway and stairs to protect them. They worked efficiently and professionally. After installing the furnace, they cleaned up all the places, and then guided me to see the devices and switches and told me how to maintain it, and what to do if anything happens. They finished all the work much earlier than we expected. Now in my house, the machine is quiet, the air has been fresh and the temperature comfortable.
Two weeks after installation, I got a package from the company, and found some questions. I phoned the company and once again, got very satisfying services and answers.
I had been quite disappointed for many services in Canada. But, after having the services from Reliance The Furnace Company's, I changed my perspectives and feel so proud that we have such a wonderful and professional company!! Thank you all, the ladies who helped me on the phone, and Dave, and wonderful Mark and Aaron.
i WILL DEFINITELY RECOMMEND RELIANCE TO ALL THE PEOPLE, EVEN THE PEOPLE WHO CAN'T SPEAK ENGLISH WELL LIKE I DO. YOU WILL FIND THE SATISFACTORY IN THEM.