We have our tankless hot water heater replaced with a high efficiency hot water tank by Reliance a few weeks ago. Dan, the estimator, gave us sound advice on the selection. Jamie and Dave was initially scheduled to do the installation but arrived very late due to delay of another job. To their credit, they were very apologetic and were prepared to do the installation even if it takes them the whole night. Instead, I suggest postponing the installation until the next day. Aaron M, Aaron H and Dave did the installation the following morning and it was a first class professional job. They even corrected a small problem that they notice with the exhaust of our furnace. Because of a minor issue with the new hot water tanks that need a replacement part from the manufacturer, we also met the service people Adam and Jeff. Adam identified the problem immediately and Jeff installed the new part after it arrived in no time. Overall, I am very impressed with the professionalism of everyone I met from Reliance and would have no hesitation in recommending them.
- Approximate cost of services:
- $3,700.00
- Company Response
We really appreciate you taking the time to share your experience with us! –Cait