Reliance The Furnace Company Edmonton

Heating & Air Conditioning
Edmonton AB T5A 0P7
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HomeStars  >  Heating & Air Conditioning in Edmonton  >  Reliance The Furnace Company Edmonton  >  Furnace and Air Conditioning Install 2016
Satisfied Customer in Saint Albert
Satisfied Customer in Saint Albert
2 reviews St. Albert, AB
2/10

Furnace and Air Conditioning Install 2016

New furnace and air conditioning installed in 2016. The installation went very well and we were pleased with the work. We have a maintenance plan for both units . Fast forward to 2019-2022 it has become more difficult to schedule routine maintenance for both units . I have called ahead and the lead time for routine maintenance is three months . Recently an appointment was cancelled by RELIANCE and i was advised that i would have to wait another three months . This has potential to impact the warranty of both units . Something has changed with Reliance as follows.
There is no longer any contact with the SERVICE MANAGER to discuss issues . Increased difficulty to schedule routine maintenance .
The reviews star ratings are falling which has been my experience also . In summary there is a reason behind the fall in star ratings

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your feedback. You are welcome to email me at gwillson@reliancecomfort.com with your account details or full address and I will be happy to follow up on your concerns. - Gemma