5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (484 reviews)

Sort by

Mahsa in Etobicoke
Mahsa in Etobicoke
2 reviews Etobicoke, ON
10/10

Carpet Cleaning

We had few rugs and valuable carpets that needs to be cleaned. We called this company to do the cleaning. We used couple of other companies before, their services were good. But we are very happy with service and price of Five Star Rug & Carpet Cleaning company. They are professional and we strongly recommended this company services.

Approximate cost of services:
$900.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much Mahsa for your very nice review of our company services. We are so glad too that you had a great positive feedback. Enjoy your rugs and carpets. Looking forward to do more business with you in future. Happy New Year.

carpet cleaning in Woodbridge
carpet cleaning in Woodbridge
1 review MAPLE, ON
10/10

office carpet, sofa, chairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Five Star Rug and Carpet cleaning did Outstanding job in cleaning my house carpets, sofas and chairs. They have not been cleaned for a long time. They did great job, with fair price and very good customer service. They were very professional and efficent. Thank you we strongly recommend them to others.

Approximate cost of services:
$375.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much for your great review and positive experience with our services. Looking forward to do more business with you in future.

 Raj Barati
Raj Barati
1 review North York, ON
10/10

Sweage back up in our basement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had sweage back up in our basement. We called at least 3 companies, but Five Star was much quicker to respond and gave a better quote. They came almost immediately.They explained exactly what they will be doing next few days. They were very polite, knoweledgable and proffesional in managing the flood. We were very happy to deal with this company, with no hastle and the result was great. We strongly recommmend them to others for in need of flood emergency so you do not have to go through what we went (calling few companies in emergency situation), where we could save some of our stuff from basement before the help gets here. Thank you so much Five star flood emergency crew, mostly supervisor,Bob for being so considerate and caring.

Approximate cost of services:
$2,400.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you Mr. Barati for writing very nice review and great feedback. It was our pleasure to do business with you. We are looking forward to offer our services in other areas. Your business and your recommendation to others are greatly appreciated.

Taniya
Taniya
1 review Toronto, ON
10/10

water damage and flood

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Our tenant's basement was flooded due to their(elderly couples)fridge problems. They called us and we found Five Star Flood emergency in Homestars, and send them over. They went there taking control over the flood, and making sure that our elderly tenants are taken care off as well. They had very strong equipment that extraced water very quickly, they set their equipments there for 3 days. Our floor is laminated, they moisture checked it and it was wet, They dried them so it does not collect molds. They fixed the basement in 3 days with minimal disturbance to our tenant. They patiently explained to them what to expect in those 3 days that they were around. We really appreciate for their very detailed and proffesional job while making our tenants life a bit easier until basement was back to normal. When our adjastor came to check, he was also impressed with their proffesional job as well. We are very happy with their excellent job, great price and quick respond. We strongly recommend them to others who need flood and water damage services. They do offer other cleaning services as well. It is good to know. Taniya & Terry

Approximate cost of services:
$1,300.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you Taniya for your great review and kind words. This is our job and responsibility to make sure you or your tenant are well taken care off in emergency situation. We appreciate your very postive experience with our company services. You and your tenant were indeed very nice people to work with. Happy holidays to you and your family.

Bob
Bob
1 review Richmond Hill, ON
10/10

Runners, stairs, stain removal

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Happy Ending for a Runner of a Day
Here is my story about a modern day super hero for parents, Five Star Rug and Carpet Cleaning, in a true action-packed adventure in the life of a family.

I came home this afternoon to find five of the stairs of my home had grease spots on the carpet runner going upstairs. I am not sure how it happened, but there it was. I called my husband, and we realized that we had to act fast before it set.

Where was a mom to go? The internet of course. I visited HomeStars.com, a site I like to visit because it gives me reviews for home improvement stars before I call. I looked for carpet cleaners in my area, who could visit within the next few hours.

I was fortunate to speak with Bob Geran of Five Star Rug & Carpet Cleaning (www.5starcleaning.ca) who arrived within an hour. He was very professional and easy to talk to. He told me his carpet cleaning is chemical free. And most importantly, he helped make our carpet runner look as good as new.

In addition to rug and carpet cleaning, Five Star Rug & Carpet Cleaning offers 24/7 Emergency Services for flood and water damage. I hope that I will never have to use this service, but if I do, I know who I will call.

A home disaster was diverted, and a great carpet cleaner is in my book for future visits. This day definitely had a happy ending.

Approximate cost of services:
$220.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much Bob for sharing your great experience with our company. It is our pleasure to work with our valued client like you. Looking forward to do more business with you in future. Happy Holidays to you and your family.

Thereasa
Thereasa
1 review Etobicoke, ON
10/10

Rugs cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We have few rugs in our living room, dinning room and family rooms that we would like to clean pofessionally every year since we have young children and a pet. We used couple of other companies before, their services were good. My husband told me that one one his co-worker used 5 Star cleaning and he was very happy with service and price. We decided to give them a try. We were impressed with their customer service, their price and punctuality (we needed the rugs in 4 days). They did pick up and delivery for free, they moved the furniture in order to get the rugs, and they put the rugs back by themselves again for no extra charge. Our rugs were so clean, stain free and very fresh. So, finally we are going to stick to 5 star cleaning. They provide so many other services including even flood,fire, smoke and water emergencies. We got their business card in our office for next time. we would like to thank Bob and his heplers for their outstanding services. Thereasa & William

Approximate cost of services:
$1,150.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Than you Thereasa for your great review and very positive feedback. We are so glad that you were so happy with our services. We appreciate your business. Looking forward to do more business with you in future. All the best to you and your family. Happy Holidays.

Linda
Linda
1 review Newmarket, ON
10/10

Carpet Cleaning,Stain Removal,

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

"First time client of 5 Star cleaning company and will be from now on. What a nice staff and very caring. We are very pleased and satisfied with the amazing job in cleaning and taking away the nasty stains that my cat and two little puppies left on our carpets and rugs. I have used another company before, but I was not as happy with their job that's why I tried them. They have great customer review and excellent feedbacks.
Now, I know which company to call in future. Thank you for your efficint and Great job. I alreasy talked about them with my co-workers. I will happilly recommend them to my friends and Homestars's customers who is loking for great proffesional services. " Linda

Approximate cost of services:
$220.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hi Linda , It's our pleasure to work with customers like you that appreciate the great work. As we say "your happiness and smile is our pride and business card". Thank you for letting us and other HomeStars customers know about your very postive experience with our services. Looking forward to do more business for you in future. All the best.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.