First Call Heating And Air Conditioning

Heating & Air Conditioning
Sherwood Park AB T8A 2J6
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Heating & Air Conditioning
First Call Heating And Air Conditioning
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75%

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Reviews by rating (past 12 months)

Reviews for First Call Heating And Air Conditioning

Average customer rating:
9.3 10 (97 reviews)

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Heather in Edmonton
Heather in Edmonton
1 review Edmonton, AB
10/10

Replace tub faucet and fix flow of hot water to shower

We needed to have the tub faucet replaced and to find out why there was not sufficient flow of hot water to shower in the basement. I was very impressed by how quickly my appointment was booked and it was so convenient to be able to book this online. I really appreciated the phone call the day before and then by Luke's call in the morning to let me know that he was on his way over and right on time. Luke was very professional and kind. He listened carefully to my concerns and explained what he felt the the problems were. He quickly got to work and worked quickly and efficiently to complete the job! I highly recommend this company and suggest you request Luke to come to your home!

Approximate cost of services:
$348.00
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Company Response

Heather, thank you for taking the time to provide your feedback on the work that Luke did. He is certainly a fantastic journeyman plumber and we are thrilled to hear that you appreciate his skills as well. If you need anything in the future, please don't hesitate to call us.

Private User
Private User
Private User reviews Sherwood Park, AB
10/10

Annual furnace inspection

I pay a monthly fee so there was no charge. The company initiated the inspection by calling me to arrange an inspection. The technician arrived on time. He was friendly and answered any questions I had during the inspection. Shortly after, by email, I got the results of all measurements that were taken and and overall summary. I had no issues with the way the inspection was carried out.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to provide this review. We are happy to hear that you were happy with the process and if you have any questions or concerns, we are just an email or phone call away.

Margaret from Sherwood Park
Margaret from Sherwood Park
3 reviews Sherwood Park, AB
10/10

Furnace and Air Conditioning

I had a furnace and air conditioner installed by First Call in 2015. Each year they promptly phone around the anniversary date to do maintenance. They always arrive promptly. They are very professional and take time to answer questions and explain things. They clean up after themselves . I would highly recommend First Call for all your heating and cooling needs.

Approximate cost of services:
$13,000.00
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Company Response

Thank you so much for providing this feedback, Margaret. We appreciate your continued support.

Rob in Sherwood Park
Rob in Sherwood Park
1 review Sherwood Park, AB
8/10

A/C unit and Smart Thermostat install

Had a Lennox A/C unit and Lennox Smart Thermostat installed. The employees were very knowledgeable when asked simple questions, the install of the A/C unit was done quick and professionally. The Smart Thermostat was installed but have issues with the weather app (Accuweather.com) that is preinstalled in the unit. The weather info is not accurate compared to a Canadian weather website since I live in Canada and the website is U.S. based

Approximate cost of services:
$6,000.00
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Company Response

Rob, thank you for taking the time to provide this review. We will be sure to share this information with Lennox Industries.

Jon in Sherwood Park
Jon in Sherwood Park
1 review Sherwood Park, AB
0/10

Sloppy Work to the end

They came to do my garage heater, I had to have them come back several times turning a 2 day job in to a 2 week job. I finally got tired of them not caring so I had them leave a part so I could correct the sloppy install. When I went to fix it I found damaged walls and incomplete work. Terrible company save your time and money and go somewhere else!

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

I am sorry to read your experience with us. It is never easy to accept that we could not satisfy a customer, no matter the number of times we sent employees to your home to try to rectify the issues. We have left messages to address the issues but have not heard back. If you would like to contact us, we would be more than happy to sit together to hear your concerns and address them.

Peter in Sherwood Park
Peter in Sherwood Park
1 review Sherwood Park, AB
10/10

Hot water tank

Found a problem with my hot water tank.
First Call responded immediately and was able to replace the unit for a fair and competitive price.
My problem was completely addressed within 24 hours of my phone call.

Approximate cost of services:
$2,000.00
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Company Response

We are thrilled to hear that we were able to get you back up and running, quickly. If you need any duct cleaning, furnace repair, ac installation or repair, in the future, we will be here to help out.

Phil H. in Sherwood Park
Phil H. in Sherwood Park
1 review Sherwood Park, AB
10/10

Furnace diagnostic and repair

This was our first experience with First Call. The service tech arrived on time as scheduled and had our furnace problem resolved in short order. Highly recommend First Call for your HVAC needs.

Approximate cost of services:
$189.00
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Roy D. in Sherwood Park
Roy D. in Sherwood Park
1 review Sherwood Park, AB
10/10

Drain Cleaning

Very prompt and reliable. Very efficient and very professional. I had 3 of their employees attend my home. Three because additional equipment was needed to complete the job. They did the work needed in a very timely manner. Job done to my complete satisfaction. A really great firm. It is clear to me the management respects and values their employees. Keep up the good work! Thanks!

Approximate cost of services:
$400.00
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RandyF in Sherwood Park
RandyF in Sherwood Park
1 review Sherwood Park, AB
10/10

Garage Heater Installation

As per ad, free estimate provided. Both the estimator and the installers were very professional in dealing with my wife and I from start to completion of the job. The final price paid was the same as per estimate though the installers had to come out several times to complete the installation. I would highly recommend First Call Heating and Air Conditioning. In fact we were so pleased with them we called to have them replace our garburator.

Approximate cost of services:
$4,500.00
0 of 1 people found this review helpful.
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Nora stein from Sherwood Park
Nora stein from Sherwood Park
3 reviews Sherwood Park, AB
10/10

Furnace problems

The technician was very prompt, and thorough discovered the problem with our furnace in a very clear way, gave us our options, The repair was completed quickly. The technician was very knowledgable he was quite young , but he really knew what he was doing, he was also very pleasant to deal with, we would deal with first call heating again and would highly recommend them..

Approximate cost of services:
$600.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about First Call Heating And Air Conditioning

First Call Heating & Air Conditioning is a one-stop service for all your heating, air conditioning, plumbing and duct cleaning needs. We offer repair, service and installation of heating and cooling systems, indoor air quality products, hot water systems, boiler systems and duct cleaning. We have service technicians available 24 ...
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