Canada's Restoration Services

Asbestos & Lead Removal
ON
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Asbestos & Lead Removal
Canada's Restoration Services
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95%

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Best of 2019 winner 11 timesBest of 2019winner 11 times

Reviews for Canada's Restoration Services

Average customer rating:
9.7 10 (498 reviews)

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HomeStars in Toronto
HomeStars in Toronto
4 reviews Toronto, ON
10/10

Amazing inspection

We had a bit of mold in the furnace room, after our AC leaked. I had treated the area with bleach, successfully, but wanted to be sure there wasn't any hidden problem.
Customer service was above and beyond! My conversation to set an appointment actually made my day better, and Aris arrived promptly to inspect. He is courteous, knowledgeable, and extremely professional - but more than that, he is HONEST! He explained to me exactly how to avoid having the problem in the future and said that we were ok re: the mold. I'm so glad he drove out to see us (we're outside the city). I'd call again in a heartbeat.

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Company Response

Hi there,
Thank you so much for your positive review. We are glad that Aris and our customer service team were able to provide you exceptional and professional services. At Canada's Restoration Services, we work hard to not only take care of the restoration issue, but to also try to prevent it from occurring again. We will provide our team the recognition that they deserve.

We look forward to hearing from you again.

Kind regards,
The Canada's Restoration Services Team

lenamaples
lenamaples
1 review Edmonton, AB
10/10

Great company, great management, great workers

We first used Canada’s Restoration Services (CRS) two years ago when we discovered a mold issue under our kitchen sink. I chose CRS for that job because of their many excellent reviews and I wanted a company experienced with mold. The spores are dangerous when released into the air, and we have a family of asthmatics. The mold had spread under the floor and down to the basement but the foreman, Jon and his team at CRS did a great job. Plus, their financing options made a large and completely unplanned reno job become financially feasible!

This spring, when we came home to see water flooding from our bathroom, down the hall and through the floor into our basement, CRS was the first call we made. Jon was on site that very afternoon, and had several large fans and dehumidifiers in place the next day. Unfortunately only the basement flooring could be salvaged. In addition to the vinyl flooring in the bathroom, our laminate flooring in our hallway, kitchen, living room, and three bedrooms was destroyed as it is not tolerant to water at all. (Fortunately, our insurance picked up the tab on this one). The extent of the job made the last one look like a Sunday afternoon DIY by comparison. Virtually every room in our house had to be boxed up, all furniture emptied, and our family relocated to a hotel to replace the floors. The workers were very careful in removing the appliances, toilets, closet organizers, kitchen cabinets, electronics, and other furnishings, so that it could all be put back undamaged and intact. For example, when disassembling headboards, tables, and so on, they were conscientious in taping the hardware to the furniture so it didn’t get lost, and wrapping fragile items to prevent breakage. CRS provided quality packing paper, boxes, storage sea cans, and carefully packed and labelled everything.

There were delays on the job, of both the normal and abnormal varieties, such as the PM (Jon) leaving the company unexpectedly and some caused by the flooring company used by CRS. While we definitely were NOT impressed with Action Flooring, the GM of CRS, Jorge made even this work out all right in the end. From the second he became our contact person, Jorge made sure everything went smoothly and coordinated with our insurance company to make sure everything was covered.

Although I am certain he had many jobs to look after, Jorge took personal responsibility for our contract when Jon left, and made us feel like we were his most important priority. He was terrific to deal with. Jorge (aka George) was in daily contact with us, even when he was out of the country. He worked very hard to resolve all issues to our satisfaction, with either his workers or the contractors (plumbing, flooring, etc). In short, he did everything possible to get us back in our home, in even better condition than it had been before the flood.

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Company Response

Hi Lenamaples,

Thank you for your positive review. At Canada's Restoration Services, we work hard to ensure that we provide exceptional and professional services to every one of our customers. We are delighted that Jorge was able to make the procedure as smooth as possible. We will provide Jorge with the recognition he deserves.

We look forward to hearing from you again.

Kind regards,
The Canada's Restoration Services Team

Joanne from Brantford in Laval
Joanne from Brantford in Laval
1 review Laval,
10/10

Laminate Floor on Main Level/Mold Removal, Electrical, Painting & Vinyl Floor in Basement

After flooding from my main-floor washing machine, I was put in touch with Aris from Canada's Restoration Services. He promptly assessed the job & sent Luis and his crew to replace the flooring on the main level. The men were polite and courteous and a pleasure to be around. They did a great job! Thanks guys!
There was also an extensive mold issue in my basement. Aris, from Canada's Restoration Services sent Lester & Oscar, who were very professional, to carry out mold remediation and removal of the damaged floor and drywall that had been affected by the mold. They too were very polite and courteous , working quickly and efficiently.
Then Luis and his crew returned to fix some electrical issues along with painting and laying the new vinyl floor. Loved that the job site was always cleaned up at the end of each day - very nice. I couldn't be happier with the finished product. They went above and beyond to make sure everything was done with excellence. Well done guys! Thanks!

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Company Response

Hi Joanne,

Thank you for your positive review. We are glad that Ris and the guys were able to provide you quick and reliable services!

Thank you again,
The Canada's Restoration Services Team

Kash and Faiza in Toronto
Kash and Faiza in Toronto
2 reviews Toronto, ON
10/10

Great Company

We had multilevel damage from flooding after an ice storm. CRS and their manager Aris were able to do a quick and very good job in demolishing, drying and reconstructing a soaked kitchen and basement. They were very quick to respond to messages, and were able to keep within the budget they estimated at the outset, which helped us stay within the lump sum given by our insurance company. They even compensated us for a cooktop that was damaged during the demolition process. Overall a very ethically and professionally run company; hopefully we won't need their services again but if I ever do run into flooding, they would be the first people I would call.

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Company Response

Hi Kash and Faiza,
Thank you so much for your positive review. We are glad that Aris and the team were able to perform quick and efficient water remediation services. Dealing with a flood is never fun or easy, but picking the right water damage company can really make the biggest difference. We specialize in all water damage repairs and are delighted to have helped you and your family with your restoration needs. We will give Aris and the rest of the team the recognition they deserve.
Regards,
The Canada's Restoration Services Team

Serena from Toronto
Serena from Toronto
3 reviews Edmonton, AB
10/10

Basement Rebuild after Flood

Canada’s Restoration Services’ employees and the services they provide are unsurpassed. We were finishing our basement and had just finished putting up all the drywall and ceilings. That same evening, as we connected our hose to our sprinkler, a pipe had burst inside our house and had flooded our entire basement within a matter of minutes. The water came pouring in through the newly installed ceiling and drywall. We called Canada’s Restoration Services first as we have used them before in the past in another city and they were nothing short of excellent at that time.
We were immediately connected to Jorge who came over and quickly and thoroughly assessed the situation. He brought in his team consisting of Stephany, James, Donovan, and Alex. They were all so friendly and caring and they all got to work right away by checking moisture levels, tearing out the drywall and the ceiling (and during this process they were very careful and saved as much as they could), and installed heaters and fans to ensure everything was thoroughly dry. The four employees mentioned above were absolutely wonderful. They were very courteous and careful with our home. They ensured our floors were protected every single time they were here, they were polite and very respectful, they completed all their work quickly and thoroughly, and because they even cleaned up the previous contractor’s mess, they left our basement in better condition that how they found it.
Jorge, who was overseeing the entire process, consistently called to check in and would personally come by (even though he was leaving his own personal engagements) and would assess how the rebuild was progressing. He rarely had to make adjustments as the four above were excellent in their work but if he did notice something that could be improved, he did not hesitate to tell his team and Stephany, James, Donovan, and Alex were more than happy to make any adjustments so their completed work would exceed standards (and it did!).
Alex came and did the restoration on his own. He is nothing short of an excellent, hardworking employee. He was meticulous in his work. He had such a warm and caring personality that made it easy to trust him in our home when we were not there. He consistently showed up on time, ready to work, and took care of our home as if it was his and showed absolute respect for every member of our family. On the day he finished working for us, he even assisted my husband with cleaning up prior to my surprise birthday party!
Jorge was extremely helpful in assisting us in dealing with insurance. Initially we thought we would pay for this ourselves thinking it would be our fault (first use of garden hose after winter even though all precautions were taken prior to winter), but he noticed that we were simultaneously dealing with a flood in our condo in Toronto as well as being a family with three small kids and one on the way (so I had gone down to working part time). He was very generous in terms of offsetting the cost we would have to pay ourselves if we did not go through insurance and I cannot express enough how much this gesture meant to us at this particular time; it was so truly appreciated. However, we were lucky enough that insurance did cover us and even then Jorge was still very honorable: we had someone that was able to come in and texture our ceiling right away so within minutes, Jorge sent us back our fair amount, no questions asked. This was shocking considering we are still trying to get our money back from our previous contractor. Even after the work was completed, Jorge still came by and made several calls to ensure that everything was to our (and his!) satisfaction.
These employees became friends to us in such a short period of time. I would highly recommend Canada’s Restoration Services, and in particular, all of the people named above, to assist with any renovations. They are extremely knowledgeable, very trustworthy, highly skilled and very efficient at what they do. We are so grateful to Jorge, Alex, Stephany, James and Donovan for all that they have done for us and hope to come in contact with them again should we ever need them again.

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Company Response

Hi Serena,

We wanted to thank you for your positive feedback. Founded in 2008, Canada's Restoration Services is a nationwide industry leader in restoration services. Our team of professionals are dedicated to providing our valued customers exceptional services in mold removal, asbestos testing and asbestos removal, water damage restoration, fire and smoke damage and re-construction. The team in Edmonton, which is led by our general manager Jorge, focuses on ensuring that our clients receive the best services and treatment. We will provide them with the recognition they deserve! We look forward to speaking with you again and wanted to thank you for being an amazing client!

Sincerely,
The Canada's Restoration Services Team

Sara Hanna  in Vaughan
Sara Hanna in Vaughan
1 review Vaughan, ON
10/10

Water Damage

We were so very happy with the service we received from Canada's Restoration Services. We had a flood damage, causing such a mess. The team ensured all our needs were met and that everything would go back to normal in no time. Great work and team!

1 of 1 people found this review helpful.
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Company Response

Hi Sara,

Thank you so much for writing this positive review. Feedback like yours helps potential customers feel confident when choosing Canada's Restoration Services for home and/or business services. We will definitely give our team the recognition they deserve for all of their hard work! We look forward to hearing from you again.

Regards,
The Canada's Restoration Services Team

Paul in Cambridge
Paul in Cambridge
1 review Cambridge, ON
7/10

Water Damage

Water leak in basement ceiling. Minor water damage. Aris, Project Manager, arrived on time and assessed the damage. Since it was minor, advised to wait until the next occurrence and call them back to find out exactly where the leak is coming from and extent of damage.

I am satisfied with the service, but will have to wait until actual work is done, if need be, to rate their performance.

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Company Response

Hi Paul,

Thank you so much for your review. We are glad that Aris was able to provide you with the answers that you needed. At Canada's Restoration Services, we ensure that all of our experts provide reliable and trustworthy information to our customers. We will provide Aris with the recognition that he deserves for the professional services that he has provided.

We look forward to speaking with you again.

Regards,
Canada's Restoration Services

Paul in Edmonton
Paul in Edmonton
1 review Edmonton, AB
10/10

Mold Removal

Fantastic service from start to finish. We discovered mold in our attic hatch during an inspection when selling our house. Requiring the work to be done quickly and thoroughly we called Canada Restoration Services based on reviews we had read. John was easy to contact throughout the process and knowledgeable in all regards to what we required. Both he and Stephanie adapted to our work schedules and inspected and completed the work at times that we preferred. Stephanie completed the work in a timely manner and with attention to detail. They charged what they initially quoted and were pleasant to deal with throughout. Great customer service!

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Company Response

Hi Paul,

Thank you very much for your review. We appreciate all reviews and work hard to ensure that all customers are 100% satisfied with our work. We will provide Jon and Stephanie with the recognition that they deserve for all their hard work!

We hope to hear from you again!

Regards,
The Canada's Restoration Services Team

The Truemans in Edmonton
The Truemans in Edmonton
1 review Edmonton, AB
10/10

Laundry room restoration

We had our dryer duct break inside the wall causing "attic rain " to form which caused water damage which also caused mold. The first TWO G/C that we hired were completely useless and unhelpful.
Jorge came to our rescue:) ( one of the owners of Canada's Restoration Services.) He was helpful, knowledgeable, respectful and guided us through the process. HIs staff were great so polite and caring. the kept the work site clean and manageable. I have a home based business and they tried their best to make sure they did not interfere with my clients access while they were working. I felt my clients safety was not compromised as they entered the work area to gain access to my business.
My dealings with this company was great both Jorge and John should be very proud of their company and it's employees. Awesome job!
A special thanks to Alex he worked long and hard some days to get the job done as quick as possible. He's a great guy and I really felt like he cared.

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Company Response

Hi there,

Thank you very much for your review. At Canada's Restoration Services, we work hard to ensure that all of our customers receive reliable and professional services. We are glad that your clients felt safe while our team was working hard to perform the required services.

We look forward to hearing from you again.

Regards,
Canada's Restoration Services Team

Private User
Private User
Private User reviews Edmonton, AB
10/10

Prompt service with great customer care

Our basement took on water coming through a window. We called Canada's Restoration Services and they came out promptly for a no-cost estimate on the weekend. Jon, the regional manager, came over quickly and gave us a fair and honest assessment of the damage. He let us know the best course of action and scheduled his team to come out the next day.

When his team arrived they were on time, were professional throughout, and took the time to show us what they were doing and let us know when they would be back. When we had a secondary leak through the foundation appear while the space was drying out, they let us know what we could do to address the situation as it was outside of the scope of their services.

We really appreciate the time and consideration Jon and his team took with us.

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Company Response

Hi there,

Thank you for your review. We work hard to provide exceptional service to all of our customers (including weekends!). We will provide Jon the recognition he deserves for all of his hard work.

Regards,
Canada's Restoration Services Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canada's Restoration Services

Canada's Restoration Services is a leader in the restoration industry with over 10 years of experience. We specialize in mold removal, asbestos testing and removal, water damage restoration, fire and smoke damage and reconstruction.

We operate 24/7 and guarantee to be on site within 45 minutes for all emergencies. We provide same day appointments and have completed over 10,000 inspections and jobs nationwide. We work with every insurance company across Canada to help make the process quicker and easier for you and your family. We also provide free financing for all eligible customers to help ease any burdens.

We are a nationwide company and have been awarded over 10 awards by HomeStars and have also been awarded Top Restoration Company. We value our customers and work hard to provide professional and reliable services. Call and speak to an expert today! We service Ontario, Quebec, and Alberta!

CATEGORIES
Asbestos & Lead Removal, Demolition, Mold Detection & Removal, and Fire & Water Damage Restoration
SERVICES
We provide and specialize in restoration services including mold testing, mold removal, asbestos testing, asbestos removal, water damage cleanups and emergency water damage restoration, fire and smoke damage, demolition and construction services.
STYLES
Top Restoration Company
SPECIALITIES
Mold Testing and Mold Removal Emergency Water and Flood Damage Burst Pipes Cleanup Asbestos Testing & Asbestos Abatement Demolition / Reconstruction / Remodelling Insulation Services Mold Inspections Asbestos Inspections Mold Removal in attics Mold Removal from walls Mold Removal in cold rooms Mold Removal in basements Black Mold removal Toxic Mold removal Mold removal from Dry wall Mold Removal from wood Full Mold Remediation Water Damage Repair Leaks & floods Wet carpets Wet basements/flooded basements Sewage back ups / sewage clean ups Pipe burst /burst pipes Drain back up Water damage restoration Pack out services Water damaged floors Insurance jobs Sewage disinfection Leak detection Thermal imaging Demolition Services Construction Remodelling Renovations Fire and Smoke Damage Cleanup
WEBSITE
http://canadarestorationservices.com
YEAR ESTABLISHED
10
NUMBER OF EMPLOYEES
50
RETURN POLICY
We Provide Secondary Clearance on all Jobs and a 25 Year Transferrable Warranty
PAYMENT METHOD
Visa, Mastercard, Cheques and E-Transfers
LICENSES
IICRC Licensed
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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