Canada's Restoration Services

Asbestos & Lead Removal
ON
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Asbestos & Lead Removal
Canada's Restoration Services
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95%

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Reviews for Canada's Restoration Services

Average customer rating:
9.7 10 (506 reviews)

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Yoav in Toronto
Yoav in Toronto
1 review Edmonton, AB
10/10

Attentive, Conscientious and Genuinely Caring

After the initial shock of learning my house had been destroyed by fire, I was immediately thrust into a world of further uncertainty dealing with my insurance company, their adjusters and preferred contractors.
The process was moving forward completely outside of my control, with little explanation or accountability. I had no idea of what was being spent, or what a timeline would look like - I feared we would run up against the limits on my policy without a satisfactory result.
After some sleepless nights I finally found Canada's Restoration Services. The rave reviews that they get online are extremely well earned, and I cannot say enough good things about them.
Their representative immediately put a stop to the way work was being done on my house, and everyone involved soon fell into line. They are well respected in the industry. Canada's Restoration Services got me a settlement far higher than I could have imagined, and on terms that allowed me complete control over how the project would proceed and the money spent.
Though I started off feeling powerless, and subject to the agenda of other people and companies, I ended up in control, and with the resources to put things back in order to my liking - and it is all due to Canada's Restoration Services and their diligent, attentive work. They are available at all times by phone, explaining the process in detail, and genuinely focused on helping people.
I absolutely would recommend Canada's Restoration Services without hesitation.

0 of 1 people found this review helpful.
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Company Response

Hi Yoav,

Thank you for your positive feedback. At Canada's Restoration Services, we provide 24/7 emergency restoration services across Canada. We are delighted that we were able to turn a negative situation into a positive outcome. We understand that these situations can be furstrating and stressful, which is why we are here to help! We wanted to thank you for your recommendation and look forward to speaking with you again.

Sincerely,
Canada's Restoration Services Team

Dr. C.H. from Toronto
Dr. C.H. from Toronto
5 reviews Toronto, ON
10/10

Removal of asbestos wrapping on pipe and demolition of old drywall ceiling

Reliable, professional, and courteous. I was very pleased with the work. The two techs on site were meticulous about cleanliness and the actual job. The GM (Operations) was very helpful with quotes, scheduling and follow-up. Definitely a good bet for anyone needing top notch service and support, plus a job extremely well done.

0 of 1 people found this review helpful.
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Company Response

Hi Dr. C.H.,

Thank you for your positive review. We are delighted that we were able to help. We will provide our team with the recognition they deserve.

Sincerely,
Canada's Restoration Services Team

Peter in Richmond hill
Peter in Richmond hill
2 reviews Markham, ON
10/10

Honest & Trustworthly. No reservations recomending

Found mold in our home and would have been happy to pay almost anything for piece of mind. Aris from CRS did an inspection and provided me with an honest assessment, a bit of clean up and a hour of caulking was all that was required. Honest and Trustworthy! I have no higher praise to give. Thank Google I found you guys :) I recommend CRS and Aris in particular to everyone

0 of 1 people found this review helpful.
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Company Response

Hi Peter,

Thank you for your positive feedback. Aris is a professional and hard working team leader in our company. He has been with Canada's Restoration Services for over 8 years and provides reliable and honest services to all of our clients. We are delighted he was able to help and will provide him with the recognition he deserves. Thank you for your recommendation and we look forward to speaking with you again!

Sincerely,
Canada's Restoration Services Team

Makohoniuk in Ottawa
Makohoniuk in Ottawa
0 reviews Ottawa, ON
10/10

flood repair

We had a flood in our basement. I chose CRS by chance online. The manager we dealt with Paul was extremely helpful and compassionate. His crew were polite, clean and courteous. They did their job with no disruption to us and on our schedule. Paul was particularly helpful in that a lot of the damaged items were family heirlooms and needed special attention.I would recommend CRS, particularly Paul, to anyone. Thank you!

0 of 1 people found this review helpful.
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Company Response

Hi there,

Thank you for your positive feedback. At Canada's Restoration Services, we work hard to ensure that our valued customers get the help they need - 24/7. Paul has been with the company for a few years now and is an efficient and reliable team leader. We will provide Paul and the rest of the team with the recongition they deserve. We wanted to thank you for your recommendaiton and look forward to speaking with you soon!

Sincerely,
Canada's Restoration Services Team

Wil from Vaughan
Wil from Vaughan
3 reviews Vaughan, ON
10/10

Mold remediation in the attic

We found Canada's Restoration Services on HomeStars after mold was found in our attic during a home inspection. The Project Manager assigned for our consultation was Oscar. Oscar was extremely professional and patient, taking the time to explain what he saw in his inspection and what the options were for remediation. He provided us with a scope of work and a quote within the same day (after regular working hours, too!), and was able to schedule his technicians to perform the work within the same week.

On the day of the remediation, the technicians (Lester and Ivry) arrived on-time and were super polite and professional for the entire duration of the job. They protected the area that they were working in and sealed it off from the rest of the house to prevent contamination. Upon completing the job, all items and contaminated material was removed from the house, leaving the area they worked in in the same condition as it was before they arrived. A day later, Oscar followed up by sending us photos of the completed job, as well as a certificate proving that the remediation was completed by a certified company.

It’s clear that Oscar and his crew are truly dedicated and take pride in their work. Canada's Restoration Services definitely deserves the high praise and ratings it receives. I would definitely recommend them to anyone in the same situation.

1 of 2 people found this review helpful.
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Company Response

Hi Wil,

Thank you for your positive feedback. At Canada's Restoration Services, we strive to provide professional and reliable services to our valued customers. Oscar has been with the company for over 5 years now and is a hard working team leader at Canada's Restoration Services. We are delighted that we were able to help and will provide Oscar, Lester and Ivry with the recognition they deserve. We wanted to thank you for your recommendation and look forward to speaking with you again!

Sincerely,
Canada's Restoration Services Team

Dee in Edmonton
Dee in Edmonton
1 review Edmonton, AB
10/10

Integrity, Honesty and Professionalism Over and Above

While trying to deal with our Insurance Company on a fire claim on our home we were being met with nothing but frustration. The Insurance wanted to spend as little as possible and do as little work as possible. We would have ended up with a home that smelled of smoke odor if we had allowed them to do what they wanted and use the contractor they wanted. We did our own research and will be forever grateful that we found Jorge and Canada's Restoration Services. After reading their excellent reviews we asked them for help in dealing with our Insurance. We have never had one regret since and this was the best decision we could have made. Jorge and his Company went over and above what could be expected of anyone in dealing with the Insurance for us which ended up meaning a payout tens of thousands more than we were originally going to get. Jorge worked endlessly for us using his expertise, knowledge and utmost integrity in getting us what we were entitled to. I would never have any hesitation in recommending Jorge and CRS and would in fact encourage anyone who is faced with an insurance claim to call them first. If I could have given them a rating above 10 stars I would have without any hesitation at all. Thank you Jorge and CRS for taking the stress off our hands. Forever grateful!!

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Company Response

Hi Dee,

Thank you for your positive feedback. At Canada's Restoration Services, we provide professional and reliable services to our valued customers. We understand that during a crisis, times can be quite stressful, which is why Canada's Restoration Services operates 24 hours a day, 7 days a week and works with every insurance company in Canada. Jorge has been a dedicated and hard working team leader in the company for over several years. We are delighted he was able to turn this negative situation into a positive outcome. We wanted to thank you again for your recommendaiton and look forward to speaking with you again!

Sincerely,
Canada's Restoration Services Team

Joel from Burlington
Joel from Burlington
4 reviews Burlington, ON
10/10

Honesty and Integrity

I had 3 companies provide quotes for mold remediation from my attic space. One company didn't even offer to inspect but gladly gave me a $3000 quote over the phone. Another company did inspect the attic and quoted $1700 to do the job. So I called CRS for a quote. Aris came to site to inspect. He took a look in the attic and told me that the area of concern was actually water staining, adding that the staining appeared old. Likely caused from a leak prior to having the roof re-shingled 9 years ago. He determined that remediation was not required. This not only saved me thousands of dollars but also gave me great relief. Honesty and integrity are hard to find these days considering it seems like everyone is willing to take your money, even if not warranted. I am so happy that I called CRS and met Aris. True professionals!

1 of 1 people found this review helpful.
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Company Response

Hi Joel,

Thank you for your positive feedback. We are delighted that Aris was able to turn an unfortunate situation into a positive outcome. Aris has been with the company for over 8 years and is a reliable, honest and hardworking team player. We will provide Aris with the recognition he deserves.

Sincerely,
The Canada's Restoration Services Team

Mark Avital in Toronto
Mark Avital in Toronto
1 review Vaughan, ON
10/10

Mold removal clean up in basement

Roberto came to my house and was very professional providing me assurance and all info i required with the clean up of our mold in our basement due to sever cracks in our foundation, the work was done extremely smooth and clean, passed 3rd party clearance with flying colors, thank you Roberto and Canada's Restoration team.

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Company Response

Hi Mark,

Thank you for your positive feedback! We are happy Roberto was able to provide you exceptional and professional services for the mold in your basement. Roberto has been a senior project manager at Canada's Restoration Services for over 5 years. Roberto has the knowledge and experience to help home owners and business owners with all their restoration needs. We will provide Roberto and the rest of the team with the recognition they deserve.

Sincerely,
The Canada's Restoration Services Team

Private User
Private User
Private User reviews Ottawa, ON
0/10

Be prepared to supervise every step

This company disappointed us up to the very last minute. He are a list of things that went wrong: - quote lacked lots of details including a price breakdown, - due to lack of supervision, technicians on site did not protect our personal belongings in our basement and everything ended up being contaminated, - first cleaning of our basement failed to remove all mold and we are left with our personal belongings exposed during demolition and cleaning, -after the second attempt to clean the mold, still failed to pass the clearance test, -after the 3rd cleaning, including wiping down all our personal belongings, i could tell our stuff was not cleaned properly so i asked the project manager if the protective barrier could be removed before the 3rd test and he agreed. Clearance test failed with counts through the roof, - project manager and head office now blames us for removing the barrier (which was really just 3/4 of the way covered this whole time) and accusing us for the failed clearance testing, - at this point, the project manager came on site (15 days after this whole mess started) and, after forcing us to remove all personal belongings that were porous from the basement or else they would be thrown out, came to clean all non porous items. - clearance test finally passed and the basement actually looked clean. - meanwhile, they were supposed to fix a leak in the roof of the garage (while the weather was still nice). They took out drywall and insulation, didn't see any issues from the inside, but never went to the roof to look at the flashing they were supposed to fix. - they started putting insulation back and we going to close up the wall until i stopped them. - project manager claimed there was no leak but instead it was a condensation issue and that the ceiling of the garage needed a vapor barrier between the garage and the attic. No signs of moisture on the ceiling and above the garage is just another attic with no heating. Other professionals confirmed this was not the issue but by this time the snow was here so they couldn't go to the roof. - opened a big bag of insulation and layed it over our personal belongings, - did not provide a schedule so we never knew which days they would be there or not to plan our own lives, - technicians on site didn't wear protective gear (that we paid for) when removing the mold, - they made us pay for 50% of the invoice up front, - they charged us to clean our personal belongings when they confirmed at the start we could leave our stuff in the basement while they cleaned and they would protect it. I would not recommend this company or trust them with any projects.

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Company Response

Hi there,

We are disappointed to learn that we were not able to provide you with an exceptional experience. Canada's Restoration Services strives to provide excellent and professional services to all of our valued customers. During this particular situation, we worked hard to ensure that we were able to remediate the mold from your home and restore it. After the job was completed, we did provide an invoice that listed every priced item including:

-containment barriers/zipper doors
-surgical removal of affected materials
-protection and removal of contents of area
-final cleanup & more.

From the beginning of the procedure to the end, the content was contained. However, the containment was removed more than once by someone outside of our crew. We advised for the containment not to be removed, as once this happens, cross-contamination occurs. The project manager and head office was not blaming you, however, our team understands the importance of the containment and would never take it down unless the clearance test was passed.

The mold was removed and remediated, however, as stated previously, once the containment was taken down, the mold spores spread all over the house, leading to a failure with the clearance test. Regarding the water damage, there were no signs of water damage during the inspection.

We did provide a scheduled timeline of what was going to be completed during the process and how long it was going to take, whcih was approved and followed. We work with our clients to ensure that the project is completed based on the client's schedule. We have the flexibility to start the project a few weeks ahead or even re-schedule a project. We offer these services to our valued customers.

We follow strict industry guidelines and wear personal protective equipment at all times when working on all of our services, including mold, asbestos, water damage, re-construction and fire and smoke damage. As part of our protocol, we collect 50% of the invoice before the start of the project from each client. We provided cost-free, complimentary services when we cleaned and restored the personal belongings - in this particular situation.

Sincerely,
The Canada's Restoration Services Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canada's Restoration Services

Canada's Restoration Services is a leader in the restoration industry with over 10 years of experience. We specialize in mold removal, asbestos testing and removal, water damage restoration, fire and smoke damage and reconstruction.

We operate 24/7 and guarantee to be on site within 45 minutes for all emergencies. We provide same day appointments and have completed over 10,000 inspections and jobs nationwide. We work with every insurance company across Canada to help make the process quicker and easier for you and your family. We also provide free financing for all eligible customers to help ease any burdens.

We are a nationwide company and have been awarded over 10 awards by HomeStars and have also been awarded Top Restoration Company. We value our customers and work hard to provide professional and reliable services. Call and speak to an expert today! We service Ontario, Quebec, and Alberta!

CATEGORIES
Asbestos & Lead Removal, Demolition, Mold Detection & Removal, and Fire & Water Damage Restoration
SERVICES
We provide and specialize in restoration services including mold testing, mold removal, asbestos testing, asbestos removal, water damage cleanups and emergency water damage restoration, fire and smoke damage, demolition and construction services.
STYLES
Top Restoration Company
SPECIALITIES
Mold Testing and Mold Removal Emergency Water and Flood Damage Burst Pipes Cleanup Asbestos Testing & Asbestos Abatement Demolition / Reconstruction / Remodelling Insulation Services Mold Inspections Asbestos Inspections Mold Removal in attics Mold Removal from walls Mold Removal in cold rooms Mold Removal in basements Black Mold removal Toxic Mold removal Mold removal from Dry wall Mold Removal from wood Full Mold Remediation Water Damage Repair Leaks & floods Wet carpets Wet basements/flooded basements Sewage back ups / sewage clean ups Pipe burst /burst pipes Drain back up Water damage restoration Pack out services Water damaged floors Insurance jobs Sewage disinfection Leak detection Thermal imaging Demolition Services Construction Remodelling Renovations Fire and Smoke Damage Cleanup
WEBSITE
http://canadarestorationservices.com
YEAR ESTABLISHED
10
NUMBER OF EMPLOYEES
50
RETURN POLICY
We Provide Secondary Clearance on all Jobs and a 25 Year Transferrable Warranty
PAYMENT METHOD
Visa, Mastercard, Cheques and E-Transfers
LICENSES
IICRC Licensed
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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