The owner of the company and staff are VERY rude when trying to terminate the contact i have had for a very long time.
-Emailed to have contract terminated for 3 years and finally to no avail they keep renewing it and withdrawing funds from my account.
-I finally closed my bank account and now they want full payment of a contract i told them i wanted to end for 3 consecutive years.
- they have agreed to waive the full fees and any additional invoices for the past few months.
-During this process i have complained to BBB and they retracted the offer and wants payment in full and threatened Collection Agency and to ruin my credit rating.
- Going thru the complaint process and advised the collection agency of status.
-AVOID this company and DO NOT agree to sign up to have a security system installed with them.
I have asked to have been with them for a very long time until i have asked them to cancel the contract.
Its an automatic annual renewal and i have provided notice to end the contract.
The Ottawa-based service became unreliable. Tried to get it fixed, spent a bunch of money on new phones, nothing worked. Tried to cancel but service provider refused to accept. Very frustrating.
Alliance Security visited my home and gave me a real professional assessment of my needs. Two other companies quoted me over the phone and were no where close to what i really needed. Alliance installer guys were awesome - very friendly and thoughtful, even took shoes off and put on slippers while in my home! i would strongly recommend Alliance Security to anyone!!
Approximate cost of services:
$299.00
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Alliance has been in business since 1970 remaining on the forefront of the security industry. We install, maintain and monitor all systems for Residential, Commercial, Industrial, Agricultural and Construction sites. Alliance employs its own Security Technicians (not subs) who are continually being updated with training on new product and new ...
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