Coast Appliance

Our builder sent us to Coast to choose our appliances for our new home. In general the experience was good however, the sales person never returned any of my follow-up calls after the initial meeting. I just had a couple of simple questions. Finally, I contacted the builder who then contacted Coast and the person then contacted me. The appliance's were terrific and the installation was good. Their service however needs some improvement.

We purchased our new appliances for the kitchen from them in early 2009. The freezer shelves were defective. The Frigidare repair man did some retrfitting job by putting in spacers. This lasted for 8 months then broke again. Frigidare refused to repair the defect as thec 1 year warranty had run out. We had purchased the extended warranty from Coast and they alllowed us to put our full purchase price towards another fridge. The also did not charde for delivery. A A1 Company.