Mersey Heating And Air Conditioning

Formerly Mersey Service Experts
Heating & Air Conditioning
ON M1E 3W1
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Heating & Air Conditioning
Mersey Heating And Air Conditioning
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91%

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Reviews for Mersey Heating And Air Conditioning

Average customer rating:
9.2 10 (861 reviews)

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Private User
Private User
Private User reviews Richmond Hill, ON
4/10

Service

Richmond Hill

This company used to be one of the bests a few years ago.
Since three years ago, they started missing their appointments. Calling many times to postpone the appointments with us. So frustrating.

Approximate cost of services:
$240.00
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Company Response

We appreciate you taking the time to share your thoughts with us. We're eager to assist you, but based on your Homestars username, we couldn't find your record in our system. To help us investigate further, could you provide additional details like the service date or the appointment name?

Please contact us at 647 943 0807, where our team is ready to help and ensure your concerns are addressed promptly!

CHARLES POULIOT from Toronto
CHARLES POULIOT from Toronto
2 reviews North York, ON
3/10

Ac unit is only 4 years old and after 3 service appointments the noise on start up is still a proble

Heating & Air Conditioning review in North York

The Ac unit was making a grinding noise on start up
Still not repaired .
The circuit breaker poped numerous times in a 24 hrs .
A Smart kit was installed, my 10 year warranty did not cover this kit . My monthly plan was cancelled 6 month s ago and Mercy is still withdrawing the monthly charge .
After 5-6 calls I finally talked to a very nice agent and was surprised that I was still paying my monthly fee .
I had to send my bank statements to Mercy and still waiting to see if Im going to get a refund . Im not a happy camper . All the issues are not resolved but the AC unit works very good now except for the grinding noise on start up .
I have another appointment booked on Tuesday . Will see how this works out

Approximate cost of services:
$430.00
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Company Response

Charles, we are sorry for your experience with our team. We pride ourselves on customer care and regret not meeting your expectations. We want to discuss your concerns further and make this right. Please expect a call from us, or reach out at (647) 943-0807 if you have any questions.

Cressie
Cressie
2 reviews Toronto, ON
10/10

Annual maintenance

Heating & Air Conditioning review in Toronto

Gavin from Mersey Heating & Air Conditioning has been to our house several times for various maintenance on our AC & furnace. He is very friendly and professional. He takes the time to explain what he has done (in laymans terms).

Approximate cost of services:
$0.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Air Conditioning diagnostics and repair

Heating & Air Conditioning review in Vaughan

Immediately identified and repaired the problem, extremely responsive, professional, and friendly. Was very cognizant of our problem and empathetic to it, and facilitated all steps smoothly

Approximate cost of services:
$450.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Private User
Private User
Private User reviews , ON
10/10

THERMOSTAT\AC

Heating & Air Conditioning review in

Professional. Courteous. Responsive. Been with the company for years and was strongly recommend them. Sam, who was a technician that came over, was absolutely fantastic. I have to say the best address all of my concerns and worries.

Approximate cost of services:
$1,200.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Kevin
Kevin
1 review Richmond Hill, ON
10/10

AC maintenance

Heating & Air Conditioning review in Richmond Hill

On time, good work, explained what he did, reviewed the areas he checked, no issues found other than dirty filter which he replaced. Happy with service.

Approximate cost of services:
$0.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

CathyB
CathyB
1 review Scarborough, ON
10/10

Air Conditioning Repair

Heating & Air Conditioning review in Scarborough

John was very professional. We had a very old air conditioning system and he explained the cost of repair va a new system and so it made sense to replace it. Replacement is arranged for tomorrow which we were great full for because we are in the midst of a heatwave.
The service call charge of $165 was waived

Approximate cost of services:
$165.00
1 of 1 people found this review helpful.
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Lyle Crilly from Toronto
Lyle Crilly from Toronto
3 reviews Old Toronto, ON
10/10

AC Maintenance

Heating & Air Conditioning review in Old Toronto

They always do a great job, --and their follow up is amazing.
Phone support is good as well.

Approximate cost of services:
$76.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

tracy.webster
tracy.webster
2 reviews North York, ON
10/10

Air Conditioning Maintenance Service with Technician Gavin

Heating & Air Conditioning review in North York

This was our yearly air conditioning maintenance check. Our technician Gavin, who has provided HVAC services at our house in the past is always professional, knowledgeable and thorough with his diagnostics. While here Gavin did diagnose an issue with the fan speed of our air conditioner. Gavin explained to me the issue and set up further testing to be completed. Always a pleasure dealing with Mersey Heating and Air Conditioning.

Approximate cost of services:
$325.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Keith in Toronto
Keith in Toronto
5 reviews Markham, ON
10/10

Excellent

Markham

Miguel, arrived as planned, He worked from arrival till departure. He was so thorough in his work and to the detail. He took the time to explain everything in detail and had patience for question & answers.
Would definitely recommend Mercey and company.

Keith

Approximate cost of services:
$0.00
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Company Response

Thank you, Keith! We are glad we could help.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mersey Heating And Air Conditioning

Welcome to Mersey Heating and Air Conditioning, your trusted source for HVAC services in Scarborough and the Greater Toronto Area. With over 50 years of experience, we've been committed to keeping homes comfortable, no matter the season.

At Mersey, we understand the importance of a reliable heating and cooling system, which is why we offer a wide range of services to meet all your HVAC needs. From furnace installation and repair to air conditioning maintenance and tankless hot water heater services, our team of skilled technicians is here to ensure your home stays comfortable year-round!

With our 24-hour emergency service, we're always ready to help, and we never charge extra for after-hours calls. Our technicians are highly trained and certified, so you can trust that your home is in good hands.

But our commitment to exceptional service doesn't stop there. We also offer financing options to help you save on the cost of a new system, and our same-day installation service ensures that you get the comfort you need when you need it.

At Mersey Heating and Air Conditioning, we're more than just HVAC experts – we're your friendly, neighborhood home comfort specialists. With our outstanding reviews and A+ rating with the Better Business Bureau, you can trust that your home is in good hands with Mersey.

Experience the Mersey Advantage today and discover why we've been Scarborough's top choice for HVAC services for over five decades. Contact us to book a service or learn more about how we can help you achieve the perfect temperatures in your home!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Heat and Energy Recovery Ventilators, Air Conditioners, Humidifiers, Air Purifiers, Air Filters, Boilers, Water Heaters, Smart Thermostats, Plumbing Pipes, Toilets, Faucets, Reverse Osmosis Systems, Drain Pipes
SERVICES
- Furnace Installation - Furnace Repair - Furnace Maintenance - Air Conditioning Installation - Air Conditioning Repair - Tankless Hot Water Heaters - Fix all makes and models of residential furnaces and air conditioners. - Installation of indoor air quality products including HRV, humidifier, HEPA filters, UV light. - Provide free in-home assessment.
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://merseyheating.ca/
YEAR ESTABLISHED
1971
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
Gas license, Refrigeration license, TSSA, ECRA/ESA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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