- Approximate cost of services:
- $700.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks for the ZERO rating. While Matt from ESG provided a full scope to several of the contractors you requested us to work with, along with verbal communications and email follow ups we cannot take responsibility for your 'feelings'. There was no 2 week delay from us other than providing photos and even then it did not affect the project. The samples are on a 4 day turn around with the lab. The samples were expedited at no charge in order to confirm the scope of work for remediation. At the end of the day, we offered you a discount even though you requested over $500 in free services for delayed photos. You refused the discount. Good Luck in the future.