Mold.Ca

Mold Detection & Removal
Toronto ON M5X 1K6
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HomeStars  >  Moving & Storage in Toronto  >  Mold.Ca  >  Great Knowledge, Great Work and Amazing Customer Service
Andrew
Andrew
8 reviews Toronto, ON
10/10

Great Knowledge, Great Work and Amazing Customer Service

We had an ongoing issue with a cold room and mold, the room had previously been treated twice but huge condensation and mold every couple of years was driving us crazy. We finally put out another call on HomeStars and Mold.ca were one of only two contractors that viewed the job that really gave us the inside scoop on why the problem was recurring. Mold.ca's solution involved more work but was about the same price as the other contractors and they were the only company who put forward a solution that didn't involve hugely toxic chemicals. We dealt with Greg on the initial consultation and he was super professional and took extra time to explain the root of the problem and what the best solution was. He was super easy to deal with and seemed to have unlimited patience for stupid questions.
When we decide to proceed with the work they were easy to schedule and we actually had to change the schedule at the last minute but they accommodated us very easily and rescheduled for a couple of days later. The crew that came in to do the hard lifting were great, very unobtrusive, sealed everything up super well and gave us a clear timeline of what work they'd be doing before they started and then ran us through how the day went and what had been done. They were also amazingly good at cleaning up the worksite before they left.
Had to wait a few days for the chemicals to dry out and Greg was in regular touch to see how it was going and once everything was dry they quickly booked in to come and finish the job. The foreman from the first day was back but now with a carpenter and they again spent time explaining what the day's plan was and why everything was being done. Again, totally unobtrusive and just super easy to deal with. Greg came in around the afternoon and reviewed the ongoing work with us, making sure we understood the process. He ended up staying and working on the clean up which was perfect. A nice touch was that some of the masking tape they used stripped a tiny bit of paint on the wall, which had been pretty banged up by our cat, they unasked totally painted the whole wall. It's been a few months now and we went through the wet winter but the room looks great and the added touches of adding vents to the door at the top and bottom seems to be working great. We'd totally recommend these guys, great communication, fantastic execution and the finishing was awesome.

Approximate cost of services:
$3,000.00
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Company Response

Hi Andrew. Thank you for writing a very comprehensive testimonial. It allows for potentially new clients to read about the way we operate , the high levels of service, and communication we strive to deliver to our clients. Thanks again, The Mold.ca Team