Bubbles And Squeak

I contacted Bubbles and Squeaks for house cleaning services last week and asked if they could come by on the 22 of April to clean since I had some people coming over the next morning early. I sent a detailed list of what I wanted done. My house is not messy. there is no tidying up to do, no beds to make, no dishes ...just straight cleaning. they thanked me for the detail list saying it would make it easier to target my priority areas. The young lady that came to the house was 15 minutes late. When she got there I went through all the products and tools she could need and use like cleaning products, step ladder, vacuum, mops and buckets and so on. We went through every room briefly since I thought she had the list I sent her. Then I took my 2 babies out for the day so she could be alone and work. I asked her to call me when she was done so we could come back home and we discussed the number of hours she was going to work. She said she was booked until 4pm (6hrs) and I made sure to tell her she could stay as long as she needed to get the work done. she called me at 3h50 to say she was leaving. We came back home to such a bad cleaning it was so very disappointing. I went around the house to look at the things I had prioritized and most of them were not done and the ones that were so poorly done it was unbelievable.
One of the toilets was not cleaned, the range hood in the kitchen was wiped but you could see where it was wiped and the greasy film left on, the floors looked like they were very lightly cleaned, the dusting was not done on every part of the furniture, the kitchen counter still had food drops from the morning breakfast, the kitchen table still had finger prints from the morning, there was a film of I don't know what in the tubs, the floors were not washed at all under the beds and couches, one of the things I requested was that she use a certain product on the leather couches, not only did she not use it she left her bottle of water under the throw blanket on the couch......and I am leaving some out. Now the frustrating part is I had to do all this work that same evening since I had people coming over in the morning and when I emailed the owner to tell her how disappointed I was and to send her pictures so she could see how poorly she had done on the work she replied that it was too bad I wasn't happy with the work but the lady thought she had done her work. She then offered to give the same price for another cleaning and when I replied that if the service would be the same I would rather not. She just sent me what I owed her that was the last of it. it was not about the money it was about the service and how I expected my house to be cleaned. Cheap prices for cheap work is what you'll get and then they don't care if you are happy or not. You'll see by the pictures that it was simply put, poor work and service