Northern Comfort Windows & Doors Ltd

I called Northern Comfort due to recommendations by friends. They were courteous, knowledgeable and explained everything to me. My lovely new window were installed with no fuss or bother and the technician took the time to explain everything to me. It is nice to know that there are reputable companies out there who care about their clients. I would recommend Northern Comfort to any of my family and friends!

The salesman was very knowledgeable. When John showed up to install our doors they were very neat and tidy about it even making sure no small debris was left behind. My neighbour used northern comfort several years ago so I already knew their quality of work and I would recommend them again

The salesman that came to my home was very helpful and knowledgeable. There were follow up phone calls confirming my installation date etc and the installation was professional. It was a very cold day when my porch enclosure was installed. The job was completely in a timely manner and everything was put back where it was as well as giving me a demonstration on the hide a screens. I would definitely recommend to my friends. I already had a neighbour up the street enquire about the job and was more than happy to give them my paperwork for the job I had done as they are also looking at enclosing their porch.

Excellent work and product. No shortcuts taken and all promises and commitments kept. Job site cleaned up daily. Project completed on time and as quoted. Follow up calls after the job was complete to ensure 100% satisfaction.

Great,very professional, excellent service,I would highly recommend Northern Comfort to anyone.The installers were very professional and sales staff very knowledgeable.Very satisfied.I have more upgrades to do and will be calling Northern Comfort in the future.

At the end of November we had the windows replaced on a house we had just moved into in September. Everyone I spoke to at Northern Comfort was VERY nice and very helpful (thats where the 2 stars for satisfaction came from). All the people who came to my house were polite, respectful and very friendly! Sadly, the quality of the install was less satisfactory. Window trims were not finished, and some of the ones that were finished were done poorly. The large window in our family room leaks air and the wrong window style was ordered for 3 of the 4 of our front windows (so they didn't match). I spoke to the sales man shortly after the install regarding this (a week later maybe?), he seemed concerned and let me know that, at no charge they would change the window style so they all matched. We decided to change the 1 correct style to match the other 3 that were not correct, just to make it easier and less expensive for the company. Everyone makes mistakes, and the style didn't matter THAT much to us. I had mentioned to the sales rep about the other problems (leaking air, water leak, nails showing, unfinished trim.. etc), he told me that the person that was coming to fix the window style would fix the other problems as well, but it was going to take a couple of weeks to have the window ordered, and that would take us in to christmas, so we agreed that early January would be ok for them to come by and fix it all. When the man came to fix it, he had no idea that he needed to look at other things, and did not have the tools to fix the problems. He took pictures and wrote notes and agreed that it was not a great job done. I was told that he was going to pass it all on and we would have someone come and fix the problems (this was on January 20th, 2 months after the install). I had not heard from the company so I called them, kinda upset. Asking what was going to be done, and if anyone was going to contact me. The receptionist booked an appointment for someone to come and said that she was surprised that no one has contacted me regarding this. So today is 3 months from the install date, someone from the company is coming to hopefully fix all the problems. We will see how this goes, but so far, I have lost all faith in this company.
As I said before, everyone that I have spoke to in this company has been very nice. But I didn't pay 12000 to just deal with nice people, I want windows that are installed properly.

I still have not been contacted by anyone in the company, not to apologize for the inconvenience of all the return visits or the 'forgetting' about calling me to book the repairs. I am a VERY unsatisfied customer!
UPDATE: Northern Comfort finished my windows and they look beautiful. We get compliments on them all the time! The people working here are very nice.

The sale rep. was very knowledgeable and professional. There was always someone at the end of the line when we called with questions. There was no delays with the installation. The porch enclosure was perfect and even exceeded our expectation. The work was neat and beautiful. We were happy and this is why I will want to do this review. The price was very reasonable and I thank the Lord that we went with them.

Great from beginning to end.The installers were very professional and went out of their way to make sure everything was done right.I would highly recommend them. Peter L. invoice# 100080

From beginning to end, the service from Northern Comfort Windows & Doors was excellent! The salesman guided us, giving us good information for the best windows to suit our house, and indeed they were the best choice! Our 5 new windows are absolutely beautiful, keeping the cold out (really need that this winter!), as well as reducing outside noise. We didn't realize just how much new windows could improve our house, not just by looks, but by also helping so much with our heating bills (the furnace doesn't come on nearly as much) and we don't hear outside traffic now. Our installers were terrific, they worked hard, efficiently and were very thorough. The cleanup after was amazing, not a speck of dust left. I really appreciated that! Thank you so much Northern Comfort, what a great company you are!

Great Service, Great Work! The windows were sealed correctly, with spray foam and then sealed with type. The smallest details were even completed, Such as nail holes on indoor trim were filled in. The windows are quality and to have no frost build up is great!
The Job was quick,neat, and professionally done! I highly recommend this company, and will use them again myself!