It's been long enough now that I have finally started to cool down about our situation with our door. Ordered the door. They measured. Paid a large deposit. Sent the wrong one. Decided to cancel the door as it was taking an eternity to get it. Couldn't get a call back from the salesperson. When they finally called they said they were going to take me to court. You just have to love dealing with a company like this. Decided to just let them install it. Door was ok but they left a mess on the inside drywall. Talked to their service department and got a $500.00 discount off the way overpriced door as it turns out. As part of the deal they said they would do a small job on the garage man door that of course never happened. Not the first issue we had with this company. Bought French doors to the back yard. Wanted a doggy door which they did put in and damaged the door in the process. The external moulding was not UV resistant and to this day looks horrible.
- Approximate cost of services:
- $10,000.00
- Company Response
Hi Lloyd,
We do apologize for the present situation and that the office Manager will be in touch in order to resolve all issues at hand. Kindly provide your contact information.
Thank you,
NC