John The Plumber

Plumbing
1541 Riverside Dr Ottawa ON K1G 4E2
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John The Plumber
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78%

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Reviews by rating (past 12 months)

Reviews for John The Plumber

Average customer rating:
9 10 (70 reviews)

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amy in Laval
amy in Laval
1 review Laval,
10/10

Leaking bathroom sink

Our bathroom sink was leaking in 3 places and Shawn came and repaired it. The service was quick and efficient. Would highly recommend them to others, I know I will be calling them again in the future!

Approximate cost of services:
$450.00
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Cary
Cary
1 review Ottawa, ON
10/10

Shower Drain Leak in apartment

Prompt, efficient, and courteous service. Brent was delightful to talk to and work with. He got held up on the job he was doing just prior to mine, but he called well ahead of time to move appointment back a couple hours. All in all, I would highly recommend Brent and John The Plumber.

Approximate cost of services:
$180.00
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Debra
Debra
1 review Ottawa, ON
10/10

Under cupboard leak

Ryley was my plumber who was very professional and answered all my questions. He is very methodical in his thinking and the job at hand was done very efficiently. I would recommend Ryley and would certainly ask for him if I have future problems. Thanks Ryley. Debra

Approximate cost of services:
$500.00
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Private User
Private User
Private User reviews Ottawa, ON
2/10

Blocked drain

One hour of work on a week day to unplug a drain and sink. Charged $449 plus tax $507. Outrageous. I asked if they charge $450 an hour, their response was it goes by the complexity of the job. Come on, snaking a drain to remove toilet paper buildup is a complex job.

Approximate cost of services:
$507.00
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Plumber
Plumber
1 review Ottawa, ON
10/10

Kitchen Sink

I reached out to Johns The Plumber in a bind and got an apt the next day! Ryley was extremely helpful ... explained things thoroughly and was honest that the removal of the sink was easier than originally thought....so the actual cost came out lower than he quoted.I need a Plumber to come back and connect the new sink and will be calling them again....and requesting Ryley .His friendliness and prompt work was much appreciated.

Approximate cost of services:
$200.00
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Justine in Ottawa
Justine in Ottawa
1 review Ottawa, ON
10/10

Leak

Awesome service!!
Thomas was professional,knowledgable and very efficient. He fixed all our plumbing issues and went the extra mile buy maintaining everything clean.
I would definitely recomend John the plumber :)
Thank you Thomas
-Justine

Approximate cost of services:
$425.00
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Oliver in Mount Brydges
Oliver in Mount Brydges
1 review Ottawa, ON
10/10

Great Service, Professional Staff

I have had two interactions with this company over the last 7 years. In both cases - from the call to the company to the work done by their staff - I was extremely impressed.

The plumbers who arrived at my home were polite, professional and willing to answer any questions I had.

It should also be mentioned that the plumber was on site within 90 minutes of me placing the most recent call, which also impressed me.

The work was done quickly and expertly. The cost was stated before the work began and the stated cost was the price charged for services rendered.

I believe it is a sign of the quality of their work that when my recent need for a plumber became apparent (broken sink pipe), I instantly remembered the name of the company I had hired seven years ago and gave them a call.

Approximate cost of services:
$280.00
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Julie in Ottawa
Julie in Ottawa
0 reviews Ottawa, ON
1/10

No service, outrageous charge

We called this place to ask if they could check something out in our basement as there had been a bad smell the night before. We resolved the smell ourselves that evening, when they said they didn't have anyone who could be dispatched that evening. They said they had an opening the next morning at 11am, so we scheduled it, even though we had resolved the issue - just to see if they could find the reason it happened.

They came for 20-30 minutes MAX the next day. Then, he charged us... $250+TAX!!! $283.50!!! Are you kidding me!? He said he didn't do anything and didn't think he should have to charge us that but that "his hands were tied" and his boss said he had to.

$283.50 FOR A 30 OR LESS MINUTE VISIT?!?! THIS IS UNREASONABLE! They also, DID NOT find the source of why it had happened. He said there's a problem here and there, but none of those could cause the problem. Goodbye.

I am appalled! I called the office and I asked how much a visit is supposed to be and the call agent told me $40, so I want to know what the heck this outrageous charge is for and be refunded!

**Update: After much back and forth my bill was completely refunded. Everyone pointed the finger at each other. I don't know who was being dishonest but it was altogether a very upsetting experience.

Approximate cost of services:
$40.00
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Sam in Ottawa
Sam in Ottawa
0 reviews Ottawa, ON
8/10

Change of tap

David did a very good job. He is very friendly and efficient at his work. So understanding and considerate. Someone to trust for quality service at all times. I highly recommend his service.

Approximate cost of services:
$450.00
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Steve in Guelph
Steve in Guelph
0 reviews Guelph, ON
10/10

Plumbing repairs

I had a number of small repairs that needed doing. David was polite, efficient and explained things well. I would certainly use John the Plumber again for my plumbing needs
... Steve

Approximate cost of services:
$600.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about John The Plumber

We have been in business for the last 10 years, proudly serving the Ottawa community. Our unparalleled service, competitive prices, and overall value are why our customers keep returning. Our underlying mission statement is. . . " Quality Service at affordable prices. . . " Our services include: • General ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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