We called this place to ask if they could check something out in our basement as there had been a bad smell the night before. We resolved the smell ourselves that evening, when they said they didn't have anyone who could be dispatched that evening. They said they had an opening the next morning at 11am, so we scheduled it, even though we had resolved the issue - just to see if they could find the reason it happened.
They came for 20-30 minutes MAX the next day. Then, he charged us... $250+TAX!!! $283.50!!! Are you kidding me!? He said he didn't do anything and didn't think he should have to charge us that but that "his hands were tied" and his boss said he had to.
$283.50 FOR A 30 OR LESS MINUTE VISIT?!?! THIS IS UNREASONABLE! They also, DID NOT find the source of why it had happened. He said there's a problem here and there, but none of those could cause the problem. Goodbye.
I am appalled! I called the office and I asked how much a visit is supposed to be and the call agent told me $40, so I want to know what the heck this outrageous charge is for and be refunded!
**Update: After much back and forth my bill was completely refunded. Everyone pointed the finger at each other. I don't know who was being dishonest but it was altogether a very upsetting experience.
- Approximate cost of services:
- $40.00