Drainpro

Plumbing
Ottawa ON K2G 1G4
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Reviews for Drainpro

Average customer rating:
9.8 10 (185 reviews)

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Abdallah K in Nepean
Abdallah K in Nepean
1 review Ottawa, ON
10/10

Excellent and quick service

These guys came in, did a good assessment and provided options, quotes, and recommendations for free, and after I agreed to one solution they fixed my problem on the spot within 30 minutes. Very satisfied with their skills and professionalism. Would definitely call them again when I run into any plumping issues.

Saddle valve seized in the basement and the humidifier wasn't getting any water. Drainpro staff arrived on time, verified that the issue was indeed from the saddle valve, tried to fix it but when it wasn't working they suggested that they replace it with a proper 1/4 turn valve, which they did and then tested on the spot within 20 minutes and then checked that the humidifier was getting water as it should.

Approximate cost of services:
$168.00
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Company Response

Thank you for your review.

g_paul@sympatico.ca in Ottawa
G. P.
1 review Ottawa, ON
10/10

Laundry Line Replacement

When the laundry line in the basement of my father's aging home began to back up to the point even the kitchen sink upstairs was fast becoming unusable, we contacted Drainpro on advice of our furnace company. It was determined upon inspection there was a break in the line that would require the cracking of the basement floor, excavation, and replacement of the original piping. Within two business days the technicians arrived, Matt & Matt, who quickly went to work. Both were pleasant, professional, and down to earth; exactly the kind of people you want to perform work in your home. Even though the job turned out to be bigger than initially anticipated, it was completed in one day, and well below their original estimated cost for the work! (How often does that happen these days?!) Not to mention it was done at a rate that was significantly less than a competitor from whom we had received an alternate quote. Suffice to say that as far as I am concerned, when it comes to plumbing needs Drainpro’s the way to go!

Approximate cost of services:
$3,450.00
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Company Response

Thanks for the great feedback, always nice to hear we were able to help.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Laundry faucet/tub, bathroom faucets

Tyler did a great job in installing a new laundry faucet and tub along with requirement of some new copper piping. He also did a few other minor jobs that helped with making the bathroom faucets work so much better. The quote amount given at the outset of the visit was the amount paid. I had Emailed the company a few days after the plumbing visit requesting a basic breakdown of the quote and Jason Emailed me not long after with that breakdown, which I appreciated. I would use their plumbing services again and recommend the company.

Approximate cost of services:
$350.00
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Company Response

Nice to hear we were able to help, please let us know if you require plumbing services in the future. Thanks for the review

Ajmal  from Ottawa
Ajmal from Ottawa
3 reviews Ottawa, ON
10/10

Kitchen sink

Matt and Tyler you guys are the best anytime I had plumbing issues drain pro was there the same day thank u I highly recommend them don't look anywhere else

Approximate cost of services:
$100.00
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Company Response

Nice to hear the great feedback, thanks for your review.

Michael White from Ottawa
Michael White from Ottawa
1 review Ottawa, ON
10/10

Outdoor faucet

We need our outdoor faucets replaced. They came the day I called, fixed it for less than the original quote, and made the process as smooth as possible. Great experience and highly recommend.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Michael.
It is our pleasure to be there for you!

Debbie & Daniel Steeves from Ottawa
Debbie & Daniel Steeves from Ottawa
3 reviews Ottawa, ON
10/10

Kitchen Sink Repair

I wanted to thank Drain Pro (specifically Matt Quaile & his assistant) for their wonderful work today July 7, 2015. They exhibited outstanding professionalism and we truly appreciate their efforts. A++ Thanks again!

Approximate cost of services:
$400.00
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Company Response

Thanks for your review Debbie and Daniel

C W from Ottawa
C W from Ottawa
1 review Nepean, ON
10/10

pipe replacement

Matt from Drainpro was on-time, pleasant and professional. He and his assistant efficiently replaced a burst pipe and made changes to keep the pipe from freezing again. They left the area neat and tidy.

Approximate cost of services:
$280.00
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Company Response

Nice to hear the great feedback, thanks for your review.

Bob Fairfield from Ottawa
Bob Fairfield from Ottawa
1 review Ottawa, ON
10/10

Kitchen tap repair

Great service. They didn't have the required parts on the first visit, however they came the following morning and the repairs were completed satisfactorily. I would recommend this company 'Drain Pro' to everyone in the Ottawa area and also the service man 'Matt'

Approximate cost of services:
$150.00
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Company Response

Thanks for your review Mr. Fairfield

C. Dagenais from Ottawa
C. Dagenais from Ottawa
1 review Ottawa, ON
10/10

plumbing

Excellent service and I appreciate it. Tyler was extremely pleasant and helpful and went above and beyond good service and yes, I would recommend Drainpro to my family and closest friends. I am extremely satisfied with this company.

Approximate cost of services:
$111.87
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Company Response

Thanks for the great feedback

cheryl from Ottawa
cheryl from Ottawa
1 review Ottawa, ON
10/10

Bathroom Reno

I called Drainpro when we needed a bathroom Reno done. Their response was immediate. The quote was extremely reasonable and they came the next day. The work was professional and quick. When we had a few problems, they came immediately and resolved them to our complete satisfaction.

Approximate cost of services:
$800.00
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Company Response

Thanks for your review Cheryl.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drainpro

At DRAINPRO, our goal is to deliver the best possible service every time. We've built our reputation on being friendly and professional with every single customer. We're a local Ottawa plumber, committed to getting the job right the first time, every time.

Call us today for all of your plumbing needs! Or visit us at www.drainproottawa.ca

CATEGORIES
Plumbing and Drain Services
SERVICES
Toilet, faucet or sink repairs. Dishwasher and washing machine plumbing repairs. Blocked sewers and pipes. Water line repairs. Frozen pipes. Electric water heaters. Sump pump and sewage pump repairs. Floor drain repairs. Video inspections
BRANDS
American Standard, Gerber, Delta, Moen
SPECIALITIES
Sinks, Toilets, Tubs and Drains
WEBSITE
http://www.drainproottawa.ca
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Cheque, E-Transfer, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One Year plus Manufacturers
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.