Make absolutely certain that every single thing you want addressed is spelled out word for word in your contract. I contacted this company to re-do my eavestroughs and to split the downspout with my neighbour. They did, reattaching both downspouts to an outer firewall - though they did not re-attach the downspouts symmetrically, affixing one along one edge and the other about 3-inches in from the edge. The other two issues I specifically wanted to address were not. I had put the information directly in the on-line request form, I had e-mailed my requests to them multiple times, and provided (in advance) pictures and videos of the issues I wanted fixed.
In a nutshell - they didn't address the 2 issues I asked addressed, they did the other thing I wanted poorly, and they upsold me on new eavestroughs that frankly I didn't need. They also left roofing nails and scraps of aluminum and metal all over my driveway. My neighbour found two of them in his front tire.
I feel physically ill to have to pay these people $1500 for the "work" they did. I am worse off now than had I just left the eavestroughs alone.
- Approximate cost of services:
- $1,500.00