Furnace King Home Services

Heating & Air Conditioning
Mississauga ON L4X 1K5
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HomeStars  >  Heating & Air Conditioning in Mississauga  >  Furnace King Home Services  >  Furnace and air conditioning units replacement
TB from Toronto
TB from Toronto
1 review Mississauga, ON
10/10

Furnace and air conditioning units replacement

After exactly 3 years from the installation date, with 3 winters of the new furnace (Trane XV95) use and 3 summers of the new air conditioner (Trane XR16) use it is 'about' time for at least a quick yet big public Thank You. It goes to the firm for the reliability of its chosen representation of the Trane brand and for its client service culture, it goes to its highly professional senior sales rep/home comfort advisor Sandip Banerjee, and to the very service oriented again senior technicians.
In short, after 3 years of use, no problems related to the equipment or installation, very comfortable temperature throughout the house with reduced power consumption. There has been only one minor non-equipment related problem due to the existing set-up of the condense water flexible tubing to the drain during the 1st summer of the air conditioning unit use. It was just one opportunity for Furnace King to prove its commendable client service : Furnace King's technician came the next day after contacting the firm, detected the trouble, cleaned the tubing, and advised us to monitor and prevent re-occurrence. It was a hot day and I am sure many clients asking for its service, yet they managed to include us in the schedule.
Many thanks and will gladly continue to recommend Furnace King to any interested new client at any future opportunities.

Approximate cost of services:
$9,575.00
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Company Response

Thank you for the feedback! To me, the way a company takes care of their customers after installation is the most important thing. For that reason really appreciate you taking the time review us not only on our installation, but on our follow up service. I'm glad to hear that after 3 years you are still happy with your decision to replace your furnace and AC with us. The fact that we have earned your recommendation is not something we take lightly, and we are committed to keeping you as happy as you've been over the last few years for the years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani