Paolo is a friend of of a good friend. We were introduced through our mutual friend over a coffee and immediately you could tell he was not pushy. He explained his services over coffee but did not once harass me and ask me when do I want to schedule a quote or bug me about what kind of job i was looking for. He understands that people need to shop around for.better prices and he's willing to.work around what's. omfortable for you, price and time wise. We were able to select high quality hard wood. Paolo had samples of every color, quality, and even had new base board options incase we wanted to change ours. The wood we selected was a nice cherry oak, it was dark brown with a nice subtle red tint to it. Paolo worked with another person, John and they both were very efficient and got the job done within the agreed timeframe. No mess was left around and there were no squeeking on the floors despite our home being over 30 years old. The wood was smoothly finished with a nice feel to it. We were extremely satisfied with the job Paulo did and think that everyone should consider them if they're considering doing rennovations. It doesn't hurt to inquire.