J. D. Mizzi and Associates is a great company, and we were very happy to hire them to do our landscaping project which consisted of lowering our backyard (the swale was ridiculous), adding a patio, doing a soldier course for our driveway, and completely re-doing our front steps and walkway and recovering our porch.
The workers were very friendly and truly listened to what we said. When we asked questions, we did not feel as though we were being condescended to as some contractors can make you feel. The workers understood that landscaping is not our area of expertise (if it were, we would do it ourselves!).
As a shift worker often sleeping during the day, the workers were generally considerate of noise (where possible) and did not play music that was overtly loud. They did their best to ask questions at times when I was available. The work was very precise and we were never nervous about the outcome as we have been with contractors in the past. We were always confident that our project would look fabulous.
While e-mail communication could sometimes be a little slow, if we called the project manager, Dean, at any time, he was either immediately available, or called us back shortly. He was present on-site at least once a day and consulted us at regular intervals. When we needed something added on or changed, he was happy to comply or to explain if it either couldn't be done, or present an acceptable alternative.
Our family and neighbours have had nothing but compliments for our landscaping project and I can't wait until Spring to play my garden!
Thank you, Dean and Associates for a beautiful job!
-Peter and Julia Lucignani
- Approximate cost of services:
- $16,000.00
- Company Response
thank you