Aire Max Heating & Cooling Inc

My AC stopped working. Max was out here the very next days and told me that because my unit was and the coolant was low it had probably sprung a leak. I was giving two choices, replace the unit (which Max strongly reccomended) or top up the coolant and see how much longer it would last. I didnt listen to Max and that was a mistake. 2 days later I was calling him back to replace the unit. He was thorough and thoughtful. His service was quick and priced reasonably. My only regret was I didnt listen to his advice the first time.

We have been dealing with Max for years and he has been dependable and trustworthy throughout. For years, he nursed our old furnace along, until we finally gave up on it and he replaced both it and our AC unit. He gave great advice on what units to buy and his service and pricing was, as usual, reliable and reasonable. We also recently had to call him in to fix a hot water tank problem that another company had created. Look no further: Max is your guy for all HVAC needs.

We have always counted on Aire Max in the past for any furnace or air conditioning issues. Yesterday being the hottest day we have experienced this season, our AC was struggling to keep up. We never hesitate to contact Max. Without any delay, he responded and gave us an estimated time of arrival. He also contacted us to let us know when he was on his way. It is so nice to know that you can rely on Max when you require his services. Once he arrived, he diagnosed and repaired the problem and within a very short time, our house was cool again. He is honest, knowledgeable and reliable. These are traits that are hard to come by these days when looking for servicemen. We will surely continue to use Aire Max and highly recommend their excellent work ethic and service. Thanks again so very much Max for looking after us!

AC went out on the hottest day of the year so far for our business, Called Max and he was there within 2h, installed a new starter, everyone was happy... and cool. Thanks Max.

Absolutely professional service . Max was on time , confidently identified the problem and offer reasonably priced solution. Knowledgeable and professional. Pleasure to deal with.

Will definitely hire this company again. Max was very quick to reply and book a time to come into to fix my air conditioner during such a busy time. He is knowledgeable and very efficient in fixing the issue. I will definitely be hiring this company again for any future HVAC issues.

They are very helpful with superior service, overall my experience with the business was very good

Needed a new gas range hooked up which Max executed flawlessly. Easy, fast & fair. A pleasure to deal with. Thanks Max!

Highly recommend! I have been using Max for about 10 years now for my heating and air conditioning needs. He is prompt, courteous, trustworthy, knowledgeable, and well mannered.

In the span of 3 years, we've hired Siamak (Max) for:
- Furnace and air conditioner repair
- New furnace installation
- Ductless system installation
We consistently chose him because his prices were always fair and his work seemed good. So I put up with his generally grumpy demeanour. However, I'll no longer be using him or recommending him to any friends. Here's why:

Less than two years ago, we hired him to install a brand new ductless system with three indoor units. When he installed it, he positioned the outdoor unit on our front porch and ran the piping in relatively straight lines to the indoor units. So the piping cuts across the side of our house on diagonal lines and isn't great to look at. He said that it would be challenging to mount that outdoor unit on the side of our house (which is brick veneer) until we were able to show him the exact locations of the studs inside the house. That seemed fair, so I agreed. Later, I asked our general contractor to check the walls and mark the locations of the studs. When I showed Siamak, he gave a few reasons that he couldn't move the ductless unit; he was too busy, our house is too close to our neighbour's, etc. After I addressed each of his points, he eventually admitted that he simply didn't want to get involved with the task of moving our ductless unit. He will no longer be working with ductless systems because he doesn't want the danger of working on ladders. That's fair, it seems like a risky job. But I already paid to have my system installed and the job was never finished properly. So I asked for a referral to someone else that I can hire and still maintain the 3-year warranty that he gave me. He said no, I would need to find someone myself. And that new contractor will void the warranty as soon as they touch the system, so they'll need to provide their own warranty. What contractor is going to offer a warranty on a system that they didn't install? I pointed out that he was leaving us with zero options to get our system installed correctly and still maintain the warranty.

I was hesitant to leave this review because we may still need to call Siamak for warranty coverage on our furnace or ductless system (until we move it, that is). But I wanted to voice my strong displeasure at Siamak's broken promise, rudeness, and lack of support for a system that he installed. His pricing is good, but it's no longer worth the stress.

Lastly, some advice that I usually follow but skipped due to our positive history with Siamak before this incident: ensure that you get everything in writing so there can't be any dispute over commitments that are made for future adjustments!