RoadRunners Moving & Storage

Moving & Storage
Scarborough ON M1P 3E3
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Moving & Storage
RoadRunners Moving & Storage
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98%

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Reviews for RoadRunners Moving & Storage

Average customer rating:
9.9 10 (331 reviews)

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Linda
Linda
1 review Mississauga, ON
10/10

Move 1 bdrm from Mississauga to Toronto

From the start, I was pleased with the professional reply and detailed documentation of terms sent by Brendon and Paul, as well as their follow-up phone calls and emails. I chose Road Runners based on reviews on Homestars, and after requesting quotes and comparing with 8 other firms. On move day, Aug 29, Victor and Udell arrived early and loaded the truck quickly, taking care to wrap items needing protection, like table tops and 2 large mirrors. The contents had been gathered in our garage, so this also helped keep it simple. At the destination, there was construction on the road and a very limited space to pull in behind the apartment building to park and unload, but Udell and Victor made it look easy. The apt was in a low-rise walk up, 2nd floor, so with their agreement, we offered to assist by carrying up some of the boxes. In this way we kept to our budget and timing. The team was very pleasant, hard-working, and experienced. Road Runner's professional service helped ease any stress associated with moving our daughter into her first apartment! I'd definitely recommend them in a heartbeat. Thank you Brendon, Paul, Victor and Udell for a job well done.

Approximate cost of services:
$400.00
Any advice to offer fellow homeowners facing a similar project?
Since we knew the unload location was limited, we discussed using a smaller truck (18 ft) than originally offered (26 ft). We didn't need such a large truck and it would have been too large at the destination. Paul & Brendon appreciated this advance info and made the switch, so the right size truck was sent on move day.
1 of 1 people found this review helpful.
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Company Response

Thanks Linda,

What a great review. We really appreciate the feedback. All the best in your new home and see you next move!

Regards
RoadRunners Moving & Storage

Timothy in Toronto
Timothy in Toronto
1 review Toronto, ON
10/10

Moving 1bd Apartment

They were right on time, worked fast, and took the time to make sure we had everything the way we wanted it in the new place. Thanks Alex & Ali!!

Approximate cost of services:
$1,200.00
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Company Response

Alex and Ali make a great team. Conscientious and capable. Both very thoughtful and hardworking individuals. Thanks for the review and see you next move!

David in Brampton
David in Brampton
2 reviews Brampton, ON
8/10

Moving

We did have a few problems with the mover. We did voice our concerns to the company. We had a few issues with the three guys who moved us. They were all time sensitive issues that i need not get into. After a few calls and emails to the company it was rectified by fair reduction on the price of the move. I spoke with Paul And Brandon and they understood our issues and concerns and therefore gave us a refund back on part of the moving cost. My only concern is that they need to improve on there customer service to make the experience 100% rewarding for the customer and the company. Gary and i feel they stepped up to the plate and took our issues and concerns seriously and rectified the situation . We are happy over all now with the out come. Gary and i would like to thank Paul And Brandon for following though and looking after our concerns.
Dave and Gary Orangeville

Approximate cost of services:
$914.00
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Company Response

Hey Guys,

Thanks for the feedback. Sometimes things don't go perfect as we're all well aware. We did speak at length after your move and Im glad that we were able to come to a satisfactory solution for the trouble you experienced.

All the best to you and Gary in your new home and I hope we'll have the opportunity to deliver a perfect move for you someday.

Kind regards,
RoadRunners Moving & Storage

Jeff in Hamilton
Jeff in Hamilton
27 reviews Old Toronto, ON
10/10

Moving Furniture

I had used Road Runners in April 2011 to help with my move from a condo in Toronto to a home in Ajax. They were fantastic (see my other review!). I decided to give them a call this month to help with another ‘moving project’. I had ordered a new treadmill from Costco and was advised the treadmill delivery service was only good to the front door. Given the weight of the product (350lbs) and the size, I needed help to move it into the house and into the basement. I called Road Runners to see if they could help and they were quick to respond and were happy to help. The two guys that came (within minutes of calling their office) were friendly, easy-going, and were very fast! The moved the monstrous treadmill with ease into the basement without any hiccups. Once again Road Runners has delivered amazing service and I will use them again in the future. I highly recommend you give these guys a call. You wont find any better moving service out there!

Approximate cost of services:
$100.00
What could this company do to improve their services?
n/a
Any advice to offer fellow homeowners facing a similar project?
You can try calling around to other company's like 'rent-a-son' or other movers, but you'll quickly notice their prices are crazy ridiculous compared to Road Runners. Not only that, the other companies sometimes dont even return your calls! Road Runners always answer the phone and always return the call. I'm impressed with their service and look forward to my next interaction with them.
1 of 1 people found this review helpful.
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Company Response

Thanks a ton Jeff for your wonderful review. I'm really happy we could assist you with such short notice. Hope your enjoying your treadmill.

All the best!
RoadRunners Moving & Storage

Rob & Shobha in Mississauga
Rob & Shobha in Mississauga
1 review MISSISSAUGA, ON
10/10

Moving for the first time.

This was the first time my family & I moved from out home and was very scared to use movers because of all the horror stories we heard. We moved on July 31 2011 and we had Victor, Ken & Ali. These guys were so nice and friendly and was very careful with all of things in the house. They were also very helpful when asked to do something extra and when we got to the new house they took care of our floors and lined it with carpet and rugs. We bought lunch for them and they were very happy with that extra touch. If we ever have to move again I would not think twice about using road runners again.
Thank for for a smooth and stress-free move.

Approximate cost of services:
$1,500.00
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Company Response

Hi Rob & Shobha,

The pleasure was all ours. You guys were great!! Congrats on your new home

Adrian in Toronto
Adrian in Toronto
1 review Toronto, ON
10/10

Move from my Mom's aprtment to her retirement residence and on to my condo

Brad & Ali showed up early and Brendon checked in at the start of the move to make sure everything was going well. It was. They packed everything in record time and were ready to go in an hour. We stopped to drop of a bed frame & mattress and set off for my condo. Arrival there and unloading was very swift and efficient and they were more than happy to accommodate my request to store some stuff in my locker and even helped relocate some stuff from my condo to the basement. AWESOME service and it came in under the estimate. Cant way enough good things about these guys and I will certainly use and recommend them to all.

Approximate cost of services:
$500.00
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Company Response

Hi Adrian,

Thanks for the valuable feedback.
It was an absolute pleasure moving you.

All the best,
RoadRunners Moving & Storage

Tami Beckers in Hamilton
Tami Beckers in Hamilton
1 review HAMILTON, ON
8/10

Moving

I moved to my condo in October of 2010 and the 2 gentlemen from Roadrunners were awesome!

They took care of my things like they were their own and were very friendly and made me feel comfortable right away as my situation was a little awkward, as I was moving out of my home after my relationship had ended. They were curtious and professional!

I will definitely use Roadrunners again for my next move back to Burlington and recommend them to my friends and family!

Thanks again Guys!!

Approximate cost of services:
$750.00
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Company Response

Hi Tami,

Thanks for your review.
Our staff is always prepared to go the extra mile to accommodate your needs.

Best of luck for the future!

RoadRunners Moving & Storage

Warren in Etobicoke
Warren in Etobicoke
1 review ETOBICOKE, ON
10/10

Moving out of Condo Into Townhouse

Thank you for an awesome move. A job well done. Victor and the crew were extremely professional and took a lot of care of all my stuff.
I will definitely use Road Runners again.

Approximate cost of services:
$850.00
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Company Response

Hi Warren,

Thanks very much for the feedback, and also for the referrals. It's much appreciated.

All the best,

RoadRunners Moving & Storage

Cristy R in Scarborough
Cristy R in Scarborough
7 reviews Scarborough, ON
10/10

Moving

This company is highly recommended! The team came early, worked efficiently, and were nice and courteous. Brendon provided a quote and was easy to talk to over the phone. We had Courtney's team and they did the job well.

Approximate cost of services:
$1,400.00
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Company Response

Hi Cristy,

A hassle free move every time, that's our goal. See you next time.
All the best,
RoadRunners crew

Janet W. in Toronto
Janet W. in Toronto
1 review TORONTO, ON
10/10

Move within downtown Toronto

Brendon and Paul were fantastic. My move went extremely smoothly and quickly. Paul and Brendon were both very professional and courteous and I was glad that they took a lot of care in packing and moving my things. Suffice it to say that I thought their service was excellent and I will definitely be calling Road Runners again for my next move.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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Company Response

Thanks a ton Janet. Your feedback is greatly appreciated

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about RoadRunners Moving & Storage

We're A Different Kind Of Moving Company...

A new breed if you will. World class, award winning, thoroughbred home professionals of the finest pedigree. Since opening our doors in 2010, we've grown a lot! We've created better ways to move you. We've become faster, more efficient, and safer in everything we do. We've broadened our spectrum of services to become more valuable and cost effective for our customers. Providing you with outstanding home services is our #1 priority because, let's face it, without you there's no us!

We strive continually for recognition by our peers, families, friends, past, and future clients, as trustworthy and highly esteemed home professionals.

CATEGORIES
Moving & Storage, Self Storage, and Piano Moving & Tuning
PRODUCTS
Moving Supplies & Packing Materials Free, no obligation In-Home estimates.
SERVICES
Damage Free Moves Guaranteed | Full Service Moving| Full Service Packing | Full Service Storage | Garbage & Junk Removal | Lawn Maintenance | Small Home Repair | | Piano Moving | Small Deliveries | Furniture Assembly & Disassembly | Appliance Delivery | Antique and Special Item Delivery|
BRANDS
Family owned and operated.
STYLES
Efficient, safe, and methodical working style.
SPECIALITIES
Worry free and Damage free moving guaranteed! Any item damaged due to mishandling on our part is replaced for you. No questions asked!
WEBSITE
http://www.runtheroad.ca
YEAR ESTABLISHED
2010
RETURN POLICY
Full refund for any unused and unopened packing supplies in good order and condition
PAYMENT METHOD
Cash, Visa, MasterCard, American Express
LICENSES
Fully Liscenced
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
Service you can depend on starting from $99 per hour
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Any item damaged due to mishandeling on our part is replaced for you. No questions asked!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.