The Garage Door Depot

Garage Doors & Hardware
5918 5th St SE #9 Calgary AB T2H 1L4
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Reviews for The Garage Door Depot

Average customer rating:
9.6 10 (119 reviews)

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julian lorenzo from Toronto
julian lorenzo from Toronto
1 review Old Toronto, ON
10/10

Garage Door Lift

January 2nd, on what was one of the coldest days in recent memory in Toronto(near -40c windchill), the braided aircraft cable on my jacklift door opener decided not to be guided back onto the spooler. I was left leaving my garage door 1/3 open which is not advisable in a laneway downtown Toronto. I called Garage Door Depot on my way to work in the morning and as expected there was a back up in service calls and shortage of techs that could be dispatched and the next day was all they could schedule. After thinking about it for a few hours, I called back to GDD and indicated that if there was any way to have a visit bumped in priority/urgency it would be most appreciated as a result of my location and expensive equipment and tools in my garage. The dispatcher, Bill, remembered me from my October install and said that he might be able to come by after he was done work and at least get the door closed until the techs appt the next day. He arrived at 6pm and worked in bitterly cold temps and didn't hesitate to give his best effort and after fighting with it for more than hour, getting the cable to feed back into the spooler. This was over and above with very little to gain except for a tonne of consumer confidence and ringing endorsement. Cheers

1 of 1 people found this review helpful.
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Company Response

Hello Julian, thank you for your comments. Between the ice storm and the freezing temperatures our technicians have been hopping! We are glad that we could help you out as it is always our goal to ensure our customers are happy and their doors are secure.

Kelly McCarten from East York
Kelly McCarten from East York
1 review East York, ON
10/10

Garage Door

Garage Door Depot were amazing. Not only did they install a new garage door, but my garage was uneven, complicated due to age of house and took a long time. They were extremely patient, recommended different options and worked to get the job done. Great people, really nice, great recommendations.

1 of 1 people found this review helpful.
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Company Response

Hi Kelly
It was our pleasure to help you with your new garage door. It really suited your house and looks great! Regardless of any challenges, we always endeavour to ensure our customers have the best experience and are 100% satisfied.

Bob Thorssen from Calgary
Bob Thorssen from Calgary
2 reviews Calgary, AB

First Review

10/10

Garage Door

This guys are skilled, professional and deliver the best quality product.
They are extremely honest and give great advise. I have been a contractor and would highly recommend this company

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Howard Mah from Mississauga
Howard Mah from Mississauga
1 review Mississauga, ON
10/10

New Garage Doors & Capping

After obtaining estimates from several companies, I decided to go with Costco, who contracts the work to The Garage Door Depot. I was originally uncertain when I saw only a few reviews, but at the end, I highly recommend this company, with no regrets. The staff are friendly and courteous. The quality of the Amarr doors are excellent. Their workmanship is amazing as everything was installed perfectly and it runs smooth and quiet. If you decide to go with the capping of the frame, it is done through a different guy, who usually arranges to complete the work within the next day or so. Fortunately, he showed up the same day. The work on the capping was amazing and there were no sharp edges. He actually bends the metal inwards to have a nice rounded edge.

3 of 3 people found this review helpful.
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Company Response

Hi Howard from Mississauga, thank you for your review. We hope you are enjoying your new garage doors. Thanks also for your review of our capper Andrew, he is amazing and does such quality work!

Heather - Mississauga
Heather - Mississauga
3 reviews Mississauga, ON
10/10

Garage Door Repair

I had called many other companies on Homestars that have far more reviews then Garage Door Depot and from the responses I got from them led me to believe they didn't need or want the business. When I called Garage Door Depot, I was greeted with a cheerful greeting, solid advice and a technician at my door within an hour. I'm sure this is not the type of service they can provide everyday - today was my lucky day! The tech was fantastic, fixed the issue I called about and tweaked a few other things with no additional charge. When he left you wouldn't have even known he was there, he cleaned up everything. I was given a quote over the phone and that is exactly what I paid. I would definitely recommend them in the future. Thanks for the great service Garage Door Depot!

2 of 2 people found this review helpful.
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Company Response

Hello Heather-Mississauga
Thank you for your review. At Garage Door Depot we do our best to be on time, be courteous and helpful as well as provide an accurate reliable quote. A happy customer is our goal!

richman2072
richman2072
5 reviews Mississauga, ON
10/10

Garage door repair

My ten years old garage door was broken the cable inside. I am not able to open it then call the Garage Door Depot. Then they send the guy couple hour later and help me replace the new lock and recommend to change the rollers as well. Good and fast service and resonable price. Will recommnend to others.

2 of 2 people found this review helpful.
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Company Response

Hello Richman2072, thank you for your review, we are thrilled to hear you are happy with your repair. We appreciate the time you took to write about us. Have a great day!

Dave in Mississauga
Dave in Mississauga
3 reviews Mississauga, ON
10/10

Garage Door Spring Replacement

Jeff, my Gragage Door Depot representative arrived at my Mississauga home in a well-maintained and professionally identified truck; he quickly reviewed what had to be done and performed the required repairs just as efficiently...and for exactly the 'flat rate' quoted via phone. Jeff was enthusiastic in his work and courteous in manner; he also made additional adustements and lubed the door rollers. I will not hesitate to use Garage Door Depot again or to recommend their services.

1 of 1 people found this review helpful.
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Company Response

Thank you Dave, we appreciate your feedback and pride ourselves on excellent customer service.

Kim in Burnaby
Kim in Burnaby
13 reviews Burnaby, BC
9/10

Great Garage Door Opener Install

We had seen this company at Costco and thought we'd give it a try. We called them mid-week and they were able to come that weekend for a quote. The following Monday, the company called us back to set-up an appointment for an installer to come in. From the initial call to when our new garage door opener was installed and working was less than a week. Also, the opener they recommended is great and make little noise.

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indy in tricities in Port coquitlam
indy in tricities in Port coquitlam
2 reviews Port Coquitlam, BC

First Review

10/10

garage door purchase and install

glen at garage door depot came out to our house and did all of the necessary measurements. he gave us a blueprint for what was necessary in the build. he gave us a good price. they were ontime with the install. our garage door looks great, works great and has a good warrenty

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Garage Door Depot

The Garage Door Depot is Canada's largest and only national garage door Sales, Service & Installation company. Our head office is in Pitt Meadows, BC (Near Vancouver) and we have locations in most major cities across Canada.

We offer residential consumer and commercial products and services. So big or small, we're the one company to call!

The Garage Door Depot provides new and replacement garage doors, service for all brands of residential garage doors and garage door openers. We also stock a complete line of garage door parts and accessories. The Garage Door Depot offers a wide selection of garage doors at competitive prices.

The Garage Door Depot® is a proud member of the following professional organizations:

The Better Business Bureau
The Institute of Door Dealer Education and Accreditation (IDEA)
The International Door Association
The Canadian Door Institute
The Canadian Federation of Independent Business

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage doors from Clopay, Amarr, Martin, Haas, Garaga, Garex and more. Custom wood garage doors Overlay garage doors Garage door Openers Remote controls and accessories Garage flooring by Swisstrax Garage Bike Racks - CycleLift Commercial operators and parts Rolling steel fire doors Rolling steel service doors Rolling grilles & security grilles High speed doors fabric doors custom overhead doors bi-fold doors Bike Rooms Secured Steel Enclosures Steel separation fencing Apartment Gates Parkade doors Parkade gates HCT operators springless overhead doors fire curtains
SERVICES
Repair and maintenance services to all brands of garage doors and openers. We also offer Preventative Maintenance programs for homeowners, property managers, townhouse complexes & condo's and commercial business'
BRANDS
Clopay, Amarr, Martin,Haas, Garaga, Garex, Cookson, Cornell, Dynaco, SDI, ARMORGateMAX, Liftmaster, Linear, Garage Door Depot, and more. Clopay, Overhead Door, Wayne Dalton, Raynor, Cornell, Steelcraft, Steel Craft, Lynx, marantec, manaras, doorlec,
STYLES
Traditional and Contemporary Designs, Carriage House, Coach House, Modern Looks, Custom Aluminum picket style parking gates Commercial steel doors Rolling Steel Doors Rolling Grilles
SPECIALITIES
We specialize in providing the right products for our customers, exceeding their expectations and providing excellent professional service!
WEBSITE
http://www.garagedoordepot.ca
YEAR ESTABLISHED
2005
RETURN POLICY
See branch for details
PAYMENT METHOD
Cash, Debit, Credit, Cheque, Terms
MEMBERSHIPS
IDA, CDI, BBB, CFIB, IDEA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
See product details
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