Our garage door stopped working, called The Garage Door Depot. Received a call back almost immediately. Monte came, assessed the problem and explained what needed to be done, scheduled the work for two days later and then called back in a couple of hours to say he could come back that afternoon! He got the work done (converting the spring system on the door) and spent a lot of extra time trying to fix a problem with our opener. Monte is experienced, friendly and explained everything. I am completely happy with the service and will definitely be calling Monte in the future if I need someone. Thank you!