Fixer On The Roof

Fixer on the Roof was one of 2 companies that were responsive when contacted for a quote, and gave great customer service. A quote was emailed to me within a few days after Luc came to measure the place. The job was finished 2 weeks after we agreed to move forward, and that was only due to inclement weather. It would have been done within a week if it wasn't raining at the time.

The work looks good at first glance -- it remains to be seen if there are any problems as it's only been a week since the job was done, but I will update this review if any issues pop up. Communication with customer service has been great, with any questions answered promptly. That's worth a lot in my opinion.

Went to a get a few quotes from other companies, and was appalled at how unresponsive they where. Two contractors never called me back after multiple messages. One company took the trouble to come out and measure the house but never bothered to give me a quote, even after 4 or 5 follow up calls.

in 2011 I recieve many complaints from owners that their roofs were leaking, I selected Fixer on the Roof to come and see what the problems were, some roofs had been leaking for 5 years and no one else could fix them. Victor arrived and fixed the leaks, but also informed us that the roofs were a few years past their life and needed replacement, Fixer on the Roof provided a detailed quote, including items that are above current building code to ensure the roof system would work better and last longer. There price was the best and we decided to replace all 60 roofs over 2 years, the work took 3-4 weeks to complete, the crew was great, very courtious and professional, cleaned up after themselves and most important did a great job. Everything was replaced and extra vents were added to bring the roofs up to code. When issues arose with unforseen problems with siding or aluminum, they were quick to offer solutions and had other workers onsite to finish that work quickly. The only delays were due to bad weather. Victor called me after the first rain to see if anyone had any issues, but there were none. Looking forward to having the job completed next year and having many years of issue free roofs!!

A friend recommended fixer on The Roof to us, and we’re thrilled we took his advice. After assessing our roof, they provided us with a quote that was extremely detailed and competitive. Our closing date got moved by a few weeks and so we had to revise our start date, but Fixer on The Roof was extremely accommodating despite it being the busy renovation season.

When they finally started on our roof there was some significant damage that no one could have foreseen. Fixer on The Roof walked us through our options and the revised pricing in great detail. As first time home owners who had purchased a century old row house in downtown Toronto with a flat roof we were thankful we were dealing with a company who had significant experience with these types of roofs. The roofers who did our roof were professional, cordial and efficient. Once our roof was complete we were provided with before and after pictures for our files.

Trish and Linda who run Fixer on the Roof were great at providing me with a timely, detailed quote and at getting Luc and his crew working in a timely manner. I understood exactly what would be done. Communication was excellent, especially compared to the other roofing companies that I contacted.

I had a new flat roof installed which including ripping up several layers of old roof (which was supposed to have been ripped up by a previous roofer) and then new eavestrough. I now have the photos to prove that the roof was pulled up to the rafters. They dealt with the problems being caused by my neighbour's incomplete eavestrough pouring water onto my roof. They also handled my other neighbour's craziness with grace.

The only downside was having to contact the company a couple of times to get a garden gate that was damaged in the process fixed. But, it was fixed, along with a slight leak from one section of the eavestrough that wasn't apparent during drought weather so I was very pleased to have that follow up work done even after they'd cashed my cheque. That's not always the case with contractors!

I will use Fixer on the Roof again - perhaps siding next year.

I noticed a leak in my bathroom ceiling after a storm. My neighbor suggested I call Fixer on the Roof. Their workers arrived on time, clearly explained the problem to me, and completed the job quickly. The company was very courteous and professional. Despite heavy rainfall since then, we'd had no leaks. I would highly recommend them to anyone.

As new homeowners my wife and I knew very little as to what conditions we needed to look for in a home. After months of searching for months we found the home that we knew we had been looking for it and decided to buy it. After purchasing the home we discovered that the roof was extremely old and needed replacing. We call roofer after roofer and to our surprise all of them were extremely expensive or would try to add repairs that the last roofer had not noticed or mentioned.

Along with the roof being a constant reminder of an issue that our roof was in a horrible state so we continued to try and search for a roofer that could be trustworthy. Our search came to an end when a co-worker mentioned a company by the name of Fixer on the roof. He quickly explained that they were a no gimmick company that I could trust without a worry of being robbed out of thousands.

I quickly called Fixer on the roof and was presented with what I thought was the best customer service that I had seen out of all the recent roofers I had contacted. They understood my frustrations and my urgency to repair my roof without a hassle. They took care of having a repair crew to meet me at my home at a time that was convenient to me. The crew quickly got up on their ladders and looked at every inch of the roof and came with an estimate that beat all the rest and the time it would take blew all the other roofers out of the water.

All in all the repair crew were professional and completed the work way before what I had originally been expecting and I was not overcharged like the other roofers were trying to do. My bonus was the prices which I felt like I was robbing from Fixer on the roof for such unheard of prices. Thank you Fixer on the roof, you have saved me from a major headache.

Our flat roof wasn't leaking, but the flashing was buckling, indicating a problem. Fixer on the Roof came to remove the old surface and re-do the roof. We discovered moldy and soggy plywood underneath the surface and poor insulation. With the help of Fixer on the Roof, we now have a secure, waterproof, well-insulated flat roof with no danger of leaking. Hopefully our heating and cooling bills will also be reduced as a result of the improved insulation.
Whenever speaking to Trish or Linda by phone to make arrangements, they were always cheerful and extremely helpful.
Luc and his team were very accommodating and professional. They paid much attention to detail and helped us to find other tradesmen as needed e.g. an experienced professional to insulate the roof. They came as promised and clearly took pride in the job they did, which was completed in a timely fashion. We would not hesitate to recommend Fixer on the Roof to our friends.

I called with an urgent request as our neighbour's party guests had trespassed onto our property and jumped up and down on our roof. Luc came to my home on the Tuesday to inspect our roof for damages and Thursday afternoon the repairs were done.
Linda was helfpul in coordinating the logistics of the repair.
I would definately recommend Fixer on the Roof!

Luc and his crew did an amazing job as my 1926 roof presented it's challenges. Trish and Linda were very helpful with all of the details
I would highly recommend Fixer on the Roof for workmanship and quality all done at a very reasonable price.