Fixer On The Roof

Roofing
Toronto ON M4L 1N6
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HomeStars
Roofing
Fixer On The Roof
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53%

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Reviews by rating (past 12 months)

Reviews for Fixer On The Roof

Average customer rating:
9.6 10 (143 reviews)

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Sandra in South Annex
Sandra in South Annex
3 reviews TORONTO, ON
10/10

Roof

Fixer on the Roof was prompt to respond, a good price point, and very courteous service. I felt that they were truthful, and the service was excellent all round. I would highly recommend them.

Approximate cost of services:
$1,200.00
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Company Response

Hi Sandra,

Thank you for your kind review. WE try to excel in giving you not only a quality repair but an excellent customer service experience as well.

Take care
team Fixer
Trish

Lia in Beaches
Lia in Beaches
1 review Toronto, ON
10/10

Water leak repair

The builder of our 3 year old house left a major gap in the siding and water subsequently came into the upstairs bedroom and soaked through to the kitchen ceiling when it rained. It took a couple of years before the water damage became evident in the house.

We called Fixer on the Roof based on a recommendation from a neighbour and they came promptly to check out the situation. They took before and after photos and videos so we could let the builder know what had happened. They were professional and excellent to deal with! They diagnosed the problem and fixed it in an extremely timely manner. We are extremely happy with their work and wouldn't hesitate to recommend them to anyone needing roofing repairs!

Approximate cost of services:
$2,800.00
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Company Response

Hi Lia,

Thank you so much for your awesome review and again congrates on baby Logan!! We are currently working with so many great homeowners who are having troubles with their original builders warrantying work. I hope the videos help and best of luck.

take care
team Fixer
Trish, Linda, Victor and crew

Len in Moore Park
Len in Moore Park
1 review M4T, ON
10/10

Roof repair

Fixer on the Roof did as they promised. They inspected the roof and the photographed the missing shingles to show us the damage, made the repairs quickly and then photographed the repaired roof to show us what they had done. The service rep. was polite and helpful and did his job efficiently. The estimated cost was close to the final cost. All in all, we are happy with Fixer on the Roof.

Approximate cost of services:
$2,000.00
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Company Response

We are so happy to have had the opportunity to do this work for you. Thank you for this great review. Team Fixer

Cathy in Leslieville
Cathy in Leslieville
1 review Toronto, ON
10/10

roof repair

After the big windstorm a few weekends ago, part of our roof's ridge ventilation came down, as well as some shingles (though we later found out those are the neighbour's). We didn't know how extensive the damage was and as fairly new home owners, we were hoping to not have to pay an arm and a leg.

I called a few places for quotes but decided to go with Fixer on the Roof on after checking out their great website. An appointment was set up for the next afternoon and Victor came over the next day, earlier than expected. Originally it was just an assessment, but since the damage was not too bad, he and his worker fixed it on the spot. They were quick and efficient and easy to deal with. My only complaint is that they left too soon for me to thank them and get the details about what they did. But Trish followed up with an informative and friendly email and even matched a competitor's price.

I would call them again if needed and recommend them to others.

Approximate cost of services:
$350.00
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Company Response

We always appreciate hearing back from our customers as we strive to offer excellence in customer service in an industry that has historically had a bad reputation. Thank you for the great review. Team Fixer

Ian in Monarch Park
Ian in Monarch Park
1 review Toronto, ON
10/10

repair to parapet flashing that was torn up by wind

I was very pleased with the quality of service rendered. I phoned mid-afternoon, my call was immediately answered by a real, smart person who understood the problem, and got back to me quickly with a time for the crew to come by. Happily, that time was later the same afternoon. The repair required correction of original installation errors and would have turned into a mess but for the skill of the fellows doing the work. All in all, it was a pleasure to deal with Fixer on The Roof. They'll be my first call next time I need roof work done.

Approximate cost of services:
$300.00
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Company Response

Thank you so much for this very kind review Ian!

Please do feel free to give us a call for any future roofing needs.

take care
Team Fixer

ANNA-MARIA COLUCCIO in Mississauga
ANNA-MARIA COLUCCIO in Mississauga
1 review MISSISSAUGA, ON
10/10

Emergency Roof Repair

Integrity, Empathy, Professionalism, Workmanship; these are all words I would use when describing my experience with Fixer on The Roof. With the horrific windstorm we had during the early hours of Saturday morning, and watching my roof tiles flying around, I thought I was definetely going to get dinged on the emergency repair I would need. I called several companies, and received a call back from Trish at Fixer on the Roof within the hour (other companies took a day or two to return my call, if at all). Trish told me what it cost and scheduled an appointment for Victor to come that very afternoon to tarp the exposed area and give me an estimate of what the repair would cost. I was extremely happy to see the completed job Monday morning. The tile colour was matched perfectly and I could not even tell where the new tiles were laid. Thank you to the crew of Fixer on the Roof for a great job repairing my roof and for treating me fairly. I strongly recommend this company.

Approximate cost of services:
$600.00
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Company Response

Hi Anna,

Thank you so much for this great review! We always try our best to respond to customers needs in a timely manner and be fair in our pricing. Best of luck with the home inspection and best for the future!

sincerely-Team Fixer

Elizabeth in Toronto
Elizabeth in Toronto
3 reviews Toronto, ON
10/10

new wood, membrane and flashing around the parpapet on our flat roof

We had a leak behind our bedroom wall coming from somewhere....Fixer on the Roof sent Victor promptly to have a look for the problem and give us a quote. Victor spotted the problem, took pictures, and showed us how the flat roof membrane was watertight but the parapet had not been properly membraned, sealed and flashed. We were impressed with his and the company's punctuality, communication, courtesy and friendliness, long days, hard work and pride of workmanship. We would recommend them in a flash to neighbours and friends. Thank you.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for the glowing review from the whole Fixer on the Roof team. We strive for excellence in customer service in an industry that has historically had a bad reputation. It was a pleasure to do this work for you and thank you for your business. I will put that Starbucks coffee card in your mailbox this weekend. Take Care, Fixing Officer Linda

Karinne in Davisville
Karinne in Davisville
1 review Toronto, ON
9/10

Skylight repair

Arthur, Nick and Christopher were very polite and friendly. They completed a quality job, took before and after pictures and cleaned up after the job was done. When the weather wouldn't cooperate, the guys came and put a tarp on the roof so we wouldn't have any further damage inside the house. Trish and Jean in the office were a pleasure to deal with.

Approximate cost of services:
$2,000.00
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Company Response

Hi Karinne,

My apologies for not saying thank you earlier! Thank you so much for your kind review, I am proud of my team and happy to know you were happy with us as well.

Sincerely,
Team Fixer

Mary - The Beach
Mary - The Beach
2 reviews Toronto, ON
10/10

Replaced a flat roof under a terrace.

Attention to quality is their number one concern. They took a very thoughtful and thorough approach to making sure that my leaky terrace would leak no more. They always did what they said they would do. Prompt. Reliable. Great communicators. Always underpromised and over delivered. The workmanship was top drawer and the work area was left cleaner than it was before they arrived. The men were very considerate of our personal time and space. Honest, good guys that I would repeat business with in a heartbeat.

Approximate cost of services:
$6,700.00
What could this company do to improve their services?
Clone yourselves.
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Company Response

Hi Mary!

Thank you so much for this kind review! We are working with a geneticist to help with that cloning you were referring to. Happy Valentine's day and thank you for choosing us to work for you!

team fixer
Trish and Arthur's crew

Bev - Riverdale
Bev - Riverdale
4 reviews Toronto, ON
10/10

Flat roof on rear addition

Amazing experience. The guys were on time and on budget. We had a major leak in the room below where they were working, I called Trish and she came over immediately with Arthur. My contractor came as well. Luckily it wasn't the roof! But the fact that they showed up, ready to take the blame and fix the problem was incredible. We will need to get the main roof done next year, I will definitely use this company. Very positive experience. Thanks guys!!

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for this kind review Bev!

WE will never shy away from problems and if it our fault we will repair at no cost to the homeowner as part of our workmanship warranty. We are happy to help you find the leak source and are happy to report on our 500 plus roofs that we have never been at fault for an interior leak!

Thanks for choosing us and we look forward to working for you again next year!
Team Fixer!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fixer On The Roof

We have an alliance of Toronto Roofing Contractors, qualified to meet any roofing need from stop leak roof repairs, skylight replacement, flat roof repairs, flat roof replacements, partial shingled roof replacements and full asphalt, synthetic, slate and cedar Shingled roof replacements. We also replace small and medium size commercial flat ...
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